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Learning Disabilities - Support Worker, Hertfordshire
Client:
5 Star Recruitment
Location:
Hertfordshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0e547668f740
Job Views:
9
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Job purpose:
* To enable service users with individual needs to improve their quality of life and be part of their communities.
* To promote independence, wellbeing, rights, responsibilities, and choice among service users.
* To provide day-to-day care and support to enable the individuals who use Turning Point's services to live as independently as they wish.
Key accountabilities
* Quality: To maintain a high level of quality in service provision by:
o Meeting quality expectations and agreed performance criteria.
o Participating and utilizing management information and information collection systems as appropriate.
o Contributing to the continuous improvement of the service.
* Own Development: To continuously review own performance and development needs to assist growth and development by:
o Participating in open two-way dialogue during Performance Management meetings, agreeing on own task and development objectives, and reviewing these and overall performance against the competency framework and skills profile for the Support Worker role.
o Participating in training and other development opportunities as agreed with your line manager.
* Health and Safety & Risk Management: To ensure a safe working environment for self and colleagues by:
o Ensuring a good standard of housekeeping is maintained in own area.
o Ensuring risk assessments are completed when appropriate.
o Taking personal responsibility for own safety, e.g., reporting concerns, ensuring appropriate vaccinations and eye tests are obtained.
o Complying with all H&S policies and procedures including serious untoward incidents and accident reporting.
* Compliance: To ensure compliance with internal and external standards and codes of conduct by:
o Meeting all regulatory requirements.
o Complying with Turning Point's Code of Conduct, policies, and procedures.
* Miscellaneous: To undertake any other duties reasonably requested by the line manager.
* Service Users: To proactively deliver a high-quality/person-centred service provision that meets the needs of service users by:
o Supporting individuals with their personal care, which may include skin care, bathing or showering, shaving, oral care, intimate care and continence (including management of bladder and bowels), dressing/undressing, and hair care.
o Supporting individuals with housekeeping duties, such as cooking, cleaning, laundry, ironing, washing dishes, and running errands; carrying out these tasks in full when individuals are unable to do so.
o Promoting people's rights and responsibilities.
o Working as an effective member of the team.
o Providing advice and information for service users and others where appropriate.
o Delivering agreed support packages to quality standards.
o Liaising with external professional groups e.g., GPs, Social Services, etc.
o Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.
o As appropriate, supporting service users to take their prescribed medication on time, assisting them where necessary.
o Ensuring full risk assessments and risk management are delivered effectively.
o Ensuring that work is undertaken in line with Health and Safety requirements.
o Assisting in the facilitation of effective care pathways.
o Supporting individuals to achieve goals and objectives as set out in their care/support plans.
o Supporting and enabling individuals to access community-based services and facilities.
* Service Support: To assist in the implementation, development, and delivery of the service by:
o Participating in the induction of new colleagues when required.
o Delivering all tasks on time and to agreed quality standards.
o Participating in the service user reviews with line manager or other colleagues.
* Service Development & Quality: To work collaboratively to develop the service by:
o Ensuring the service and the wider organization of Turning Point is represented in a professional manner at all times.
o Proactively contributing to continuously improving the service by making positive suggestions, providing constructive feedback, and assisting in the implementation of agreed new ways of working.
o Ensuring day-to-day delivery of service provision embeds and extends Turning Point's person-centred approach.
* Empathy and Support: To provide empathy and support to service users by working with service users in a person-centred way to meet needs, personal goals, and aspirations.
o Encouraging service users to achieve their potential.
o Promoting independent living through service users' personal choice, advocacy, and support.
o Taking account of the views of service users' families, carers, and significant others.
* Sector Quality Standards: To ensure all services are delivered in accordance with recognized standards by:
o Ensuring all services are delivered within CQC and/or Supporting.
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