Job Description
Business Development/Sales Manager
In short
We are very excited to be hiring for a Business Development/Sales Manager to join our Business Development team. Based within an easy commute from our central-Oxford office allowing for hybrid working, you will be responsible for organising and executing the new lead generation processes for the company’s core services. You will liaise with other departments such as Account Management, Marketing, and Product Development.
Contract type: Permanent, full-time
Salary: £35,000 - £45,000 pa DOE + Bonus/Commission
Place of work: hybrid (home and Oxford office)
We are a small team who have been with the company from the early days. Each member owns their own projects, manages their own leads and uses their initiative to pursue new opportunities. Whilst we work independently, we enjoy sharing ideas and knowledge, and regularly collaborate during routine stand-ups, and are always available for a second opinion and to help each other.
Key role responsibilities
* Accountable for building a strong pipeline for allocated portfolio
* Own the lead generation planning and execution, mainly through the design and execution of sales campaigns for new prospects (mail shots, calling round, social media activities, webinars, etc.) - with content creation support from the marketing team
* Build your network of NHS stakeholders for current and future pipe development
* Ensure you understand the prospect challenges and assess if our solutions will fit; then develop compelling proposals
* Ensure all process documentation is organised and completed, e.g. pipeline and CRM reporting
* Contribute to/and own proposal and tender writing opportunities
* Work with account managers across the business to generate leads at existing clients to generate upsell
* Work with marketing team to build compelling material that helps lead generation purposes
* Lead on reporting of pipeline activities to internal business stakeholders
Combination of skills we are looking for
* Minimum of 2+ years BD software experience and a proven track record, preferably in a health-tech/NHS facing environment
* Hard working and well organised individual – the ability to manage reporting templates and pipelines is essential
* A confident communicator with the ability to flex their style to suit individual contacts and prospects
* Consultative approach to selling/business development – this is not an ‘off-the shelf’ sales process and requires the candidate to understand challenges clinicians and commissioners in the NHS face
* Ability to navigate a complex, multiple stakeholder environment
* Enjoys building relationships with prospect stakeholders
* Confident in organising and interpreting data and the stories it tells
* Strong bid-writing and proposal creating skills
* Happy to work independently, with the support of a diverse team
Behaviours that will help you succeed in this role
At Consultant Connect, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:
* Proactivity:
- be proactive rather than reactive; plan, add value, solve problems
- ability to manage up
- be results-driven, self-motivated, flexible, and resilient
* Ownership & accountability
- taking accountability for your work
- seeking out advice from best-placed people to help shape solutions
- working with peers to gain insights to avoids unnecessary escalation
- taking a sense of pride in work to ensure accuracy and consideration
* Positivity
- approaching projects, challenges, and people with a positive, can-do attitude
* Leadership.
What you can expect from us
Reward and recognition - Currently our benefits package includes:
* 25 days annual leave
* Private Healthcare
* 5 days paid dependency leave
* 10% Pension Contribution (5% employer and 5% employee)
* 1 paid Volunteering day per year
* Training Programme access - delivered in conjunction with Teladoc Health, our parent company.
* Bonus Incentive scheme
Onboarding & Development
We have a thorough onboarding programme which ensures you get to meet all members of the team and have all the necessary training you need to succeed in the role. We also offer an extensive training programme to help you develop in your role and have a strong close-knit team who are always on hand to offer support and guidance.
About the company
Consultant Connect is a telemedicine provider transforming patient care in the NHS through better communications. Our services are used by over 4,000 GP practices, 7,000 consultants, over 90 healthcare areas and 120 hospitals.
To our clients, we offer: Enhanced Advice & Guidance: Telephone Advice & Guidance, Photo Messaging Advice & Guidance, and Email Advice & Guidance, supported by the National Consultant Network, and Referral Backlog Triage for areas with high backlogs again supported by the National Consultant Network. Our Telemedicine Devices, Patient Connect service, and Patient Initiated Follow Up service enable providers to mobilise their workforce and maximise efficiency.
About the team
We’re a passionate bunch at Consultant Connect and share the same desire to improve patient care through better communication within the NHS.
Although the team has grown rapidly over recent years, the positive side of our ‘start-up’ mentality remains and we encourage new ideas, knowledge sharing and suggested process improvements.
We work in a fast-paced environment that is subject to constant change – which makes working at Consultant Connect both exciting and challenging.
Our offices are in central Oxford, within 10 minutes walking distance from the train and bus station. The company offers a flexible office/working from home model. For this role, we envisage 2-3 days per week in the office with a degree of flexibility. Some additional travel to client sites or industry events might be required but these will be rare.
Equality and Diversity
Consultant Connect adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes.