General Manager - Low Secure and Community Forensic Services
Nottinghamshire Healthcare NHS Foundation Trust
The General Manager will lead the provision of patient-centred services across the care unit on a day-to-day basis and will support the Trust business planning processes. The General Manager will provide management and leadership involving all areas of operational activity, overall strategic support to the Clinical Director and deliver programmes of service development and improvement. The General Manager is responsible for ensuring and strengthening partnership working and collaborative integration with partnership agencies.
Main duties of the job
The General Manager role requires a highly competent individual with extensive experience in the management of people and services at a service team level or above, in the health care sector.
The General Manager will lead, direct and co-ordinate a high quality, safe, effective and efficient service provision to meet the needs of patients, their carers and families.
This role has the accountability for service delivery in a climate of continuing change to meet the local and national targets for services in partnership with stakeholders. The role will lead on the commissioning and securing of funding to support the development of services, in addition to leading on developing models of service delivery with Commissioners, users and carers that reflect national policy and local need.
The individual will need to be highly motivated with an influential, diplomatic and inclusive approach to leadership and maintain the delivery of a high-quality service. The Care unit has an annual income of around £17 million. The General Manager and Clinical Director are responsible for budgetary expenditure associated.
Job responsibilities
1. To develop and implement effective communication mechanisms throughout the Care unit.
2. Develop effective multi-disciplinary team working across all disciplines and professions.
3. Ensure that staff are trained and educated to a level which adequately prepares them for their role.
4. Performance and Quality Management
5. To be responsible for implementation of the Trust's quality priorities.
6. To ensure quality indicators are met both those determined internally by the Trust and those set externally by the Department of Health, NHS England, Commissioners of the Service and Mental Health Act Commissioners.
7. To be responsible for quality governance, effective governance of patient safety, clinical effectiveness and patient experience.
8. To be responsible for CQC compliance, professional standards and exercising accountability.
9. To strive to meet the standards set out by the Royal College of Psychiatrists Quality Network for Forensic Mental Health Services.
10. To ensure a patient centred, safe, effective and efficient patient service is delivered by the Care unit within the resources available.
11. To support the Clinical Director in developing effective audit systems and programmes which will parallel compliance with the Care Standards Act 2000 and meet the requirements of the relevant NSFs.
12. Ensure all internal and external performance targets are effectively monitored and corrective actions are taken when necessary to ensure compliance.
Person Specification
Qualifications - Academic / Craft / Professional
* Registration with a clinical profession, eg, NMC, HCPC
* Managerial qualification to Masters level or equivalent level of experience
Training
* Conducting investigations and action planning
* Leadership
* Evidence of continuing professional development.
Experience
* Experience of managing an inpatient health care service
* Experience of Managing/ leading Community Team
* Experience of management and monitoring of budgets, in addition to the ability to develop and secure funding to support service developments
* Experience of working at a system level with Provider Collaborative / ICS
* Proven track record of implementing effective and cost effective changes in more than one environment.
* Fluent in risk assessment.
* Developing and implementing change management processes across a variety of areas.
* Performance management of service delivery, staff and processes to ensure local and national targets are consistently achieved.
* Creating and implementing processes to support strategy and vision.
* Experience of managing an inpatient forensic service.
* Experience of Managing / leading community teams
Knowledge
* Knowledge of: -Strategic planning and implementation -Operational management -Organisation development -Performance and quality management -Resource management -Patient / Carer involvement -Understanding of Provider collaborative and ICS
Skills
* Adopting a systematic approach to problem solving using varied sources of information.
* Able to provide the vision and leadership for the Care unit and for all staff
* Demonstrate breadth of thinking and problem solving.
* Sound judgement and decision making skills.
* Innovation, creativity and ability in leading, developing and motivating others.
* Proven ability to plan and organise.
* Excellent time management and prioritisation skills and able to work to tight deadlines.
* Familiarity with NHS processes and understanding of relevant legislation which would have an impact on the Trust and the Care unit.
* Well-developed information technology and data analysis skills.
Contractual Requirements
* Available to participate in senior managers' on call rota.
* Commitment to ongoing personal development.
* Ability to travel.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £74,290 to £85,601 a year pro rata
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