Job Description
Salary: £30,000 - £35,000 DOE
Start Date: May/June
We’re seeking a highly organised, commercially-minded Operations Manager to lead our internal operations and scale the effectiveness of our award-winning agency. This is a senior standalone role, responsible for owning and evolving our operational infrastructure - from systems and people processes to finance coordination and resource planning. You’ll be the operational heartbeat of the business, supported by specialist consultants and working closely with senior leadership to futureproof our internal structure and performance.
Your Impact:
You’ll lead and optimise operational workflows including Arke’s project management and CRM systems, finance systems, HR processes, and resourcing models - ensuring Arke runs as effectively and sustainably as it delivers award-winning client campaigns. You’ll be empowered to improve processes, drive efficiencies, and build a high-performing internal culture where people can thrive.
Responsibilities:
Operational Leadership
1. Lead and continuously improve all business operations across departments (delivery, finance, marketing, people, systems).
2. Own and evolve internal workflows and systems, ensuring they are efficient, scalable, and ali...