Night Receptionist - 4 Star Hotel - Wokingham
We are currently looking to recruit an experienced Night Receiptionist. As Night Receptionist, you will support the Night Manager, and extend the hotel's customer services to guests during the night, safeguarding the hotel's property for the welfare of guests and employees.
The Perks
The Night Receptionist will benefit from:
* A salary of up to £24,960
* Discounts within the group
* Meals on Duty
* Free Car Parking
* Free gym
* Career progression
The Place
Our client is one of the most exclusive 4* hotels in Berkshire boasting 92 stunning bedrooms, which have recently undergone refurbishment, they also have a beautiful, new wedding and events space surrounded by stunning grounds seating up to 500 guests.
The Person
The Night Receptionist will have:
* Previous experience in this kind of role and comfortable doing night audits - or a passion and excellent willing to learn - and has also got the desire to utilise their outstanding customer service skills, working proactively and using their own initiative.
* A strong operational record in hospitality, with a sound knowledge of night reception duties
* Opera experience
* Confidence to take payments
* Polite and professional verbal and written communication skills and a good telephone manner.
* Good IT skills and a competent user of Microsoft Office.
* A high standard of personal presentation.
* Previous exposure to hotel online booking platforms would be advantageous.
* Excellent customer service skills with confident and compassionate when dealing with complaints.
* A calm and well organised approach to often competing work priorities with good attention to detail.
* Your own reliable transport to the Wokingham area is essential
If you are an experienced Night Receptionist looking for an exciting new role, apply now!
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