Key Responsibilities Requirements gathering and analysis via workshopping, interviewing and prototyping. Business process modelling, analysing business needs, modelling system data. Evaluating options, defining requirements, gap analysis and improving/creating business processes. Technical solution design alongside and supporting the development teams. Stakeholder engagement, building and maintaining strong relationships and communicating effectively and consistently. Developing and managing project timelines, identifying risks to the timeline and designing and implementing mitigations to ensure timely delivery. Developing and executing test plans to ensure the quality of deliverables, complying with industry standards and best practices. Key Outputs and Deliverables Conduct impact analysis of proposed work and prioritize the work stack accordingly. Establish functional, non-functional, data, and usability requirements and business rules with key business stakeholders. Model and document requirements, then translate them into work items in the required structure for development teams to progress. Develop delivery plans and communicate with customers at key stage gates. Define acceptance criteria with the Product Owner and Subject Matter Experts (SMEs). Perform options appraisals where workflow analysis leads to multiple possible strategies for facilitating business processes. Clearly define the scope of changes, identifying and prioritising new requirements or change requests as they arise throughout the project. Support business stakeholders and the testing team during user acceptance testing and rollout. Ensure quality assurance and maintain key requirements documents and specifications. Person specification Essential Criteria Extensive experience in requirements analysis and process definition in a digital, data and technology environment. (Lead criteria) Experience in delivery management or project management. (Lead criteria) Experience in successfully managing and implementing change. Experience in identifying opportunities for business performance improvement. Strong stakeholder management skills, the ability to clarify needs and commitments through consultation and consideration of consequences while focusing on user and business needs. Desirable Criteria Experience working with Azure tech stack OR experience working with Microsoft Power Platform. Formal qualification in Business Analysis such as BCS International Diploma in Business Analysis. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Working Together Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: Please refer to the Candidate Pack and Role Profile attached for full details. Benefits Alongside your salary of £47,895, OFGEM contributes £13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities. The Civil Service values honesty and integrity and expect all candidates to abide by these principles. Ofgem take any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .