Provide unrivalled support. Create slick processes. Compile accurate reports. Join our Business Administration Apprenticeship and become part of an exciting team, giving Skyâs people the brilliant service, they expect. \u202F \u202F \n\nAs an Apprentice in Billing Operations youâll help us deliver a premier Billing experience for our customers across all of Skyâs products and services. We provide assurances that our customers billings are correct, collect payments across our services, handle our customer communications and provide assurance that our\u202FTelephony processes are all running smoothly. \u202F \n\n Youâll have opportunities across our teams gaining unrivalled knowledge into how Sky works behind the scenes. Youâll be involved across many different projects and will be supported to make changes that improve our processes. Our Apprentice programme will give you the opportunities to grow your network, become an authority in our processes & develop a great career with Sky. \u202F \n\nActivities will include:\u202F \n\nEnsuring that all balance sheet volumes and costs are accounted for accurately, to agreed deadlines \n\nIdentifying, analysing and taking ownership of issues \u202F\u202F \n\nHelping improve the accuracy of reconciliations and reporting \u202F \n\nFollowing through to resolution, raising as appropriate \u202F \n\nWorking alongside other teams within Billing and Sky Support to review and improve internal and external processes \u202F\u202F \n\nUnderstanding audit, regulatory and internal controls, making sure that these are completed in a rigorous and timely manner \u202F \n\nAnalysing processes within the team, identifying and calling out any trends or changes with a recommended course of action \u202F\u202F \n\nCompiling accurate management reporting information as required \u202F \n\nPrioritising your personal workload.\u202F Business Administration Level 6 qualification \n\nThe training provider for this apprenticeship is Forth Valley College. They are a leading provider of further and higher education offering a wide range of courses and training opportunities. \u202F \n\nAll of your learning will take place in the workplace so you can look forward to lots of hands-on practical training with access to all the latest resources\u202F