M365 Migration Manager Job Description
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About the Role:
The M365 Migration Manager position plays a vital role in overseeing and coordinating a staged M365 tenant-to-tenant migration project. This ensures a seamless transition of users and data from the existing environment to the new environment.
The successful candidate will be responsible for managing the engagement alongside project stakeholders, overseeing an external team that will manage the migration tool, and ensuring effective communication between technical teams throughout the migration process.
* Lead the end-to-end migration process, ensuring alignment with business requirements and timelines.
* Plan, coordinate, and manage the M365 tenant-to-tenant migration process.
* Coordinate with project stakeholders, technical teams, and third-party delivery teams to manage migration activities.
* Drive the migration process, including planning, full and delta syncs, and cutover for staged migrations.
* Develop and maintain detailed migration documentation, including migration batching, status reports, and issue logs.
* Manage migration schedules, reporting progress, and ensuring that cutover plans are executed as intended.
* Liaise with the change management team to ensure a smooth user experience and the correct and timely triggering of comms plans.
* Provide regular updates to project teams on migration progress, risks, and mitigation plans.
* Collaborate with technical teams to mitigate risks and handle issues.
* Report on overall project health, including success rates, failures, and recovery efforts.
Key Skills:
The ideal candidate will possess:
* Proven experience in managing staged migrations in large-scale IT transformation projects, specifically Microsoft 365.
* Strong stakeholder management and communication skills.
* Project management skills, particularly in IT migrations.
* Ability to manage a multi-phase migration plan.
* Proficient in migration team management, ensuring alignment with migration objectives.
* Strong risk management and issue resolution capabilities.
* Excellent communication skills, able to clearly present progress and issues to senior stakeholders.
* Knowledge of M365 environments and tenant-to-tenant migration best practices.
* Familiarity with using reporting tools for migration metrics and status tracking.
Experience:
The successful candidate will have:
* Experience managing Microsoft 365 migrations or similar large-scale IT projects.
* Experience managing technical teams and coordinating activities.
* Understanding of Microsoft 365 services, including Exchange, OneDrive, Teams, and Power Platform.
* Ability to understand end-user ramifications of similar changes.
* Familiarity with Quest on Demand or similar migration tools used for tenant migrations.
Benefits:
As a Wipro Limited employee, you will receive a competitive salary, a generous benefits package, training, and development opportunities.
Benefits include contributory pension, extra holiday purchase, life insurance policy, and private medical insurance.