We are currently recruiting for a Business Support Administrator to work within Lincolnshire Police Force based in Nettleham.
This is a temporary contract for around 3 months, working Monday to Thursday 8.30am to 16.30pm and Friday 8.30am to 16.00pm office based at the Police HQ.
JOB PURPOSE AND SCOPE:
The IT Business Support Administrator will provide support to the Business Manager to deliver an effective and efficient service to support the processes with ICT equipment procurement, ICT contract renewals and ICT asset management administration.
Main Accountabilities and Responsibilities:
1. Manage the day-to-day requests for IT equipment and software from all users within Lincolnshire Police for new and replacement IT equipment and solutions.
2. Communicate with suppliers and end users, ensuring they are kept up to date with their requests for equipment during the life cycle of the open ticket.
3. Process IT procurement requests/tickets (Under £25K) for IT equipment via Sunrise, ensuring all requests are dealt with in a timely manner throughout the procurement process.
4. Liaise with suppliers to obtain competitive quotes, and colleagues within the IT department to ensure the correct due diligence/specifications for the right equipment/solution has been ordered and deployed to the end user.
5. Support the IT Business Manager with ICT Contract renewals under £25K ensuring public sector procurement rules and regulations are adhered to.
6. Ensure all purchase orders are placed in accordance with public sector procurement rules and regulations, recorded accurately on the IT purchasing ordering log.
7. Set up new suppliers, working with the supplier and internal departments to completion.
8. Participate in review meetings with IT suppliers and partners to maintain positive relationships.
9. Coordinate IT Equipment stock control and manage a goods in/out system.
10. Work with suppliers and the Force Finance team to ensure supplier accounts are kept under control.
11. Support and administer processes for tracking IT Assets throughout their life cycle across the Lincs Police estate.
12. Ensure all IT assets are properly asset tagged upon delivery, warranties logged, and equipment disposed of securely at the end of their lifecycle.
13. Daily administration of the IT asset register for hardware and software.
14. Support the IT Business Manager with checking of IT assets systematically.
15. Assist with any administrative tasks to support the wider Directorate.
Qualifications/Training & Experience:
1. NVQ level 3 in Business Administration or substantial experience in a similar role.
2. Experience of IT purchasing equipment and software.
3. Experience of working in an IT Services environment.
4. Experience/knowledge of Software & Hardware Asset Management, warehousing, stocktaking, and auditing.
5. Experience of working with suppliers, obtaining quotes for competitive pricing.
6. Excellent communication and influencing skills.
7. Ability to work in a team environment.
8. Experience in using Microsoft Office, particularly Word and Excel.
Please note, any offer would be subject to Police Vetting. Due to Police Criteria, you must have lived in the UK for at least the last 3 years from application. Anything less will not be considered.
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