Location: East London
Reporting to: Operations Team Leader
Contract Type: Permanent
Hours of Work: 40 hours per week (Monday - Friday, 8:30am - 5:00pm)
Salary: £28,000.00 - £35,000.00 per annum plus £3,500 area allowance
Successful applicants will require Counter Terrorism Clearance (CTC)
About the Role:
We are seeking a motivated and experienced Housing Officer to join our team in East London. You will be responsible for providing direct support and management to Service Users residing in dispersed accommodation. This role requires a proactive and results-oriented individual with excellent communication and interpersonal skills.
Key Responsibilities:
Service User Support:
Manage a caseload of around (Apply online only) Service Users.
Conduct inductions and support Service Users in their new accommodation.
Provide guidance and signposting to local services (doctors, shops, support agencies).
Conduct regular visits and report any incidents, issues, or concerns.
Ensure Service Users adhere to tenancy agreements and move-on dates.
Arrange transportation for Service Users as required.
Prioritise Service User health and safety.
Conduct bi-weekly welfare checks.Property Management:
Conduct regular property inspections and report any maintenance issues.
Ensure timely repairs and replacements of property items.
Recommend property relocation for optimal portfolio utilisation and void management.
Prepare properties for re-occup...