Job summary Since 2009 the North East Quality Observatory Service (NEQOS) has been providing a quality measurement service to NHS organisations across the North East. The successful candidate will be required to support the many and varied projects NEQOS is delivering for NHS organisations, NICE and other stakeholders. The role involves the provision and analysis of health information and data, using appropriate statistical and analytical techniques and methods, in order to deliver and lead projects within the NEQOS work programme. The postholder will be responsible for leading projects involving the development of information resources (including dashboards and other Business Intelligence products) within specified areas. Main duties of the job Successful candidates will have recent significant experience in the processing of data and information and the statistical analysis, presentation, and interpretation of highly complex health, healthcare (e.g. HES / SUS data), or demographic information. Educated to at least degree level in a subject with a substantial quantitative content with a relevant post-graduate / masters in specialist statistical data analysis/information systems/epidemiology/public health or equivalent About us NEQOS is jointly hosted by two NHS Foundation Trusts and is an NHS organisation that has become a hub for healthcare quality measurement in the region, where we deliver an ambitious programme of projects and services to commissioners, teams and organisations. With an expanding work programme, we are seeking to enhance our analytical expertise. For this post, we are looking for an enthusiastic and motivated health information analyst, to be based with our friendly, dynamic and knowledgeable team. We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career. Date posted 21 January 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum Contract Permanent Working pattern Full-time Reference number 263-SS25-004-EW Job locations St Nicholas Hospital Newcastle upon Tyne NE3 3XT Job description Job responsibilities Please find attached job description for full details. Advertising date : 21st January 2025 Closing date : 28th January 2025 We welcome your application. Job description Job responsibilities Please find attached job description for full details. Advertising date : 21st January 2025 Closing date : 28th January 2025 We welcome your application. Person Specification Education and Qualification Essential Educated to at least Degree Level in a subject with a substantial quantitative content with a relevant post-graduate/masters qualification in specialist statistical data analysis/information systems/epidemiology/public health or equivalent. Track record of learning and self-development, including continuous personal updating on current NHS issues, analytical/statistical method and techniques and performance concepts Desirable Project management qualification Knowledge and Experience Essential In-depth expert knowledge of industry standard database and spreadsheet packages to undertake complex data management and manipulation. Knowledge and understanding of healthcare data sources and their quality and reliability e.g.HES/SUS. Advanced knowledge of Microsoft suite. E.g. Excel, Word, Access, PowerPoint, email, Internet Explorer Advanced knowledge of analytical techniques and procedures. Knowledge and understanding of research techniques and methodologies Practical knowledge of data presentation tools and techniques. Very good knowledge and understanding of statistical methods, used in the analysis of health data. A good understanding of data security and confidentiality issues. Understanding of project management principles Recent significant experience in the processing of data and information and the statistical analysis, presentation, and interpretation of highly complex health, healthcare (e.g. HES / SUS data), or demographic information. Track record in developing and designing analytical solutions using industry standard software packages to support and improve measurement of performance and quality. Experience of Business Intelligence / Data Visualisation tools Experience in presenting highly complex information to a wide variety of audiences in an understandable way. Experience of working autonomously using own discretion. Track record of coordinating projects in challenging environment. NHS Analytical experience Skills and Competencies Essential Highly numerate with very advanced analytical skills, in the use of Microsoft Office applications (Excel, Word, Access, Powerpoint), email and Internet browsing. Ability to demonstrate good understanding of users needs to enable the translation of requirements into business solutions. Excellent communication skills, both written and verbal, including report writing and technical documentation skills. Excellent interpersonal skills to engage clinicians and senior managers in discussions about quality issues. This includes negotiation and influencing skills necessary to communicate sensitive and / or contentious quality and performance improvement issues. Strong diagnostic and problem solving skills Good judgemental skills to source alternative information sources and methods of analysis when appropriate. Highly developed, fast and accurate keyboard skills for manipulation of data and programming of software solutions Ability to work to deadlines under pressure. Organisational and prioritisation skills, in order to prioritise workload, balance routine and ad hoc work and effectively manage competing demands. Ability to act as both an effective team player and work independently, managing own workload without supervision. Highly developed analytical and problem-solving skills will be required for assessment of the full range of quality and performance information for a multiplicity of organisations and for the formulation of improvement strategies where opinions may differ on the best course of action to advise stakeholders on. Able to travel independently throughout the region and nationally, if required. Enthusiastic, forward thinking and a strong leader. Strong negotiation and persuasion skills. Person Specification Education and Qualification Essential Educated to at least Degree Level in a subject with a substantial quantitative content with a relevant post-graduate/masters qualification in specialist statistical data analysis/information systems/epidemiology/public health or equivalent. Track record of learning and self-development, including continuous personal updating on current NHS issues, analytical/statistical method and techniques and performance concepts Desirable Project management qualification Knowledge and Experience Essential In-depth expert knowledge of industry standard database and spreadsheet packages to undertake complex data management and manipulation. Knowledge and understanding of healthcare data sources and their quality and reliability e.g.HES/SUS. Advanced knowledge of Microsoft suite. E.g. Excel, Word, Access, PowerPoint, email, Internet Explorer Advanced knowledge of analytical techniques and procedures. Knowledge and understanding of research techniques and methodologies Practical knowledge of data presentation tools and techniques. Very good knowledge and understanding of statistical methods, used in the analysis of health data. A good understanding of data security and confidentiality issues. Understanding of project management principles Recent significant experience in the processing of data and information and the statistical analysis, presentation, and interpretation of highly complex health, healthcare (e.g. HES / SUS data), or demographic information. Track record in developing and designing analytical solutions using industry standard software packages to support and improve measurement of performance and quality. Experience of Business Intelligence / Data Visualisation tools Experience in presenting highly complex information to a wide variety of audiences in an understandable way. Experience of working autonomously using own discretion. Track record of coordinating projects in challenging environment. NHS Analytical experience Skills and Competencies Essential Highly numerate with very advanced analytical skills, in the use of Microsoft Office applications (Excel, Word, Access, Powerpoint), email and Internet browsing. Ability to demonstrate good understanding of users needs to enable the translation of requirements into business solutions. Excellent communication skills, both written and verbal, including report writing and technical documentation skills. Excellent interpersonal skills to engage clinicians and senior managers in discussions about quality issues. This includes negotiation and influencing skills necessary to communicate sensitive and / or contentious quality and performance improvement issues. Strong diagnostic and problem solving skills Good judgemental skills to source alternative information sources and methods of analysis when appropriate. Highly developed, fast and accurate keyboard skills for manipulation of data and programming of software solutions Ability to work to deadlines under pressure. Organisational and prioritisation skills, in order to prioritise workload, balance routine and ad hoc work and effectively manage competing demands. Ability to act as both an effective team player and work independently, managing own workload without supervision. Highly developed analytical and problem-solving skills will be required for assessment of the full range of quality and performance information for a multiplicity of organisations and for the formulation of improvement strategies where opinions may differ on the best course of action to advise stakeholders on. Able to travel independently throughout the region and nationally, if required. Enthusiastic, forward thinking and a strong leader. Strong negotiation and persuasion skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Address St Nicholas Hospital Newcastle upon Tyne NE3 3XT Employer's website https://www.cntw.nhs.uk/careers/ (Opens in a new tab)