About the role and team Are you an experienced Credit Controller looking for a new role in the heart of Birmingham? Here at Anthony Collins we believe in training and developing our colleagues to their full potential, with the appropriate training, you will administer and correspond with clients and fee earners on billing matters, making sure that the Practice’s accounting and financial systems are followed for the pursuit and payment of bills. In this role you will Chasing clients for overdue invoices by email, letter and phone Dealing with client queries and sending prompt responses Liaise with ACS fee earners, secretaries and the revenue control team over invoice payments and queries To assist the team with achieving and exceeding the given monthly target for cash collection Agree and control part payments and instalments for debts Assist with any credit control inbox queries Process any late invoice payments Assist with the allocation of any unallocated invoice payments Complete new supplier forms Process purchase order number notifications Save and log remittance advices Send statements to clients Check for client funds that are for payment of invoices and arrange for these to be transferred Produce account breakdowns for clients in excel format Send receipt emails/letters to clients for payments made when requested Request ID from any third-party payers and arrange a Smart Search check Processing debit/credit card payments either via our virtual card terminal or face to face with clients Provide help with new starter induction sessions on the credit control processes and expectations Ensure that proceedings are issued and enforced in conjunction with the relevant fee earner to our third-party debt collection Solicitors and that all of the relevant information is sent across from our document management system To cover (if required) with the processing of the daily bank statement and bill payments that need allocating to invoices Any other reasonable duty as requested About the candidate This is a credit controller role within the Credit Control function of the Finance Team, with an emphasis on chasing for payment of debts. Full training will be offered on the systems, and the successful candidate should be able demonstrate the following capabilities: - Previous credit control experience Excellent communication skills, both verbal and written Strong organisation and administrative skills, specifically with excellent attention to detail. Good working knowledge of MS Office Word and Excel Ability to deal appropriately with confidential and sometimes sensitive matters Ability to work as part of a team and to develop good working relationships with both team colleagues, fee earners and clients Required to work in the office during the probation period but then hybrid working with a requirement to be in the office two days per week and more often if required due to any business needs About the firm Anthony Collins Solicitors is a specialist law firm with a clear purpose – to “improve lives, communities and society". For over 40 years we’ve been successfully combining market-leading legal expertise with a commitment to excellence and long-term relationships underpinned by a strong set of values. What makes Anthony Collins Solicitors distinctive, beyond simply being a sector-specialist law firm, is our people and the values we share. We’re extremely proud of the calibre of people that we attract; people who are inspired by our values, motivated by our vision and work with our clients to positively influence the society and communities we are building together. Anthony Collins Solicitors is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.