About the role
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
Role Responsibility
Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
Ensure important management information is communicated out to all relevant team members
Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.
Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant
Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner
You will need
Experience of supervising a small to medium sized team, in either warehouse or transport
Experience of working in a customer focused environment
Management CPC would be ...