**Job Title: ** Sales Administrator
**Location:** Redditch
**Salary:** £28,000 £30,000
**Hours:** Monday Thursday 8:30am 5:30pm, Friday 8:30am 4:00pm
We are recruiting on behalf of a well-established and growing company based in Redditch. This organisation is looking for a motivated and detail-oriented **Office Administrator / Order Processor** to join their sales team.
This is an excellent opportunity for someone with a people-focused attitude who thrives in a fast-paced environment and enjoys contributing to team success. The role offers long-term career progression as the company continues to grow.
**Key Responsibilities**
----------------------------------------------------
* Ensure customer satisfaction by accurately processing orders, advising on product suitability, and identifying buying patterns and sales opportunities.
* Build strong customer relationships to maintain business and identify growth opportunities, including re-engaging with lapsed or prospective clients.
* Handle a high volume of inbound calls and email inquiries, providing excellent service aligned with company values.
* Create quotations, manage pricing inquiries, and follow up on leads and quotes.
* Assist with sales activity administration and proactively seek new business opportunities.
* Respond to customer complaints professionally, ensuring satisfaction and resolution.
* Maintain accurate records of inquiries and pricing to support efficient decision-making.
**What Were Looking For**
----------------------------------------------------
* Previous experience in an office-based sales or administrative role is essential.
* Strong computer literacy, including proficiency in Microsoft Office (Word, Excel, Outlook).
* A confident approach to working with numbers, such as pricing and quantities.
* A minimum of 5 GCSEs (A-C), including English and Maths.
* A positive, proactive attitude, with excellent attention to detail and pride in your work.
**Whats On Offer**
----------------------------------------------------
* Full-time hours: Monday Thursday 8:30am 5:30pm, Friday 8:30am 4:00pm.
* Free on-site parking.
* Comprehensive job-related training provided.
#INDASH24