Vacancy: Credit Controller
Salary: £26,000
Location: Newton-Le-Willows
Our client based in Newton-Le-Willows is currently on the hunt for a credit controller to join the business. This is a great opportunity for someone wanting to work in a team, working collectively to acheive monthly KPI's and ensure the ledger is kept to a minimum.
Main Duties:
* Control and manage assigned customer accounts, ensuring Customer payments are received in a timely manner.
* Issue Customer statements and invoices via email
* Make and receive customer telephone calls minimum 20 outbound calls per day
* Reply to Customer emails.
* Assist in the resolution of customer queries to eliminate payment delays.
* Reporting on debtors’ status / overdue accounts
* Maintaining accurate records including Cashflow / Dispute Reports
* Consult with other Centres to deliver a best-in-class service to Customers.
* Assist with general admin duties within department.
* Observe and comply with all company policies and procedures
Knowledge / Skills:
* Excellent negotiation, verbal, and written communication skills
* Positive, initiative-taking attitude to collections
* Persistence and determination
* Analytical skills and attention to detail
* Ability to work on own initiative to prioritise workload.
* A team player
* PC literate with experience using SAGE and Microsoft packages such as Excel, Word, Outlook, and Teams