We are recruiting an Account Manager with proven impeccable attention to detail to join a long established organization that supplies graphics to a specialist industry. This is a full time permanent role based in Clydebank working Monday to Thursday 8.30am-5pm and on Fridays 8.30am-2.30pm. Salary on offer is £30-35k per annum dependent on experience plus overtime paid at x1.5 rate!
As Account Manager you will be part of a small sales admin team of 3, managing the internal order process from initial enquiry through to visual approval, production, and final invoicing. Your main duties will include:
* Handle phone and email enquiries, discussing customer requirements.
* Enter enquiries into the system and produce quotations.
* Manage jobs from enquiry stage through to visual approval, ensuring adherence to vehicle specifications and accommodating any requested amendments.
* Support external sales contacts as needed.
* Develop and maintain strong relationships with customers, leveraging these relationships to gain new contacts or recommendations.
* Ensure the CRM system is up-to-date and accurate.
We are really keen to hear from applicants with the following skills and experience:
* Previous experience within an Account Manager, Customer Service, Internal Sales Support style of role.
* You will possess a strong skill set in customer care, account management and sales administration.
* Excellent attention to detail is required in this role, looking at many elements including specific colours, wording, dimensions, resolution.
* Any background in design, graphics or artwork would be highly advantageous but not essential.
* Proficiency in MS Office including Word and Excel.
* A personable nature and the ability to thrive in phone interactions with customers are essential.
* Relationship building must come naturally to you.
* Outstanding written and oral communication skills, with confidence in liaising at all decision-making levels.
Please apply today or call us to discuss this Account Manager role in more detail.
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