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Assistant Reservations Manager – Award Winning Hotel – £30k Salary – Scottish Highlands, Braemar
Client: Paramount Personnel
Location: Braemar, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 0a2f01439166
Job Views: 6
Posted: 18.02.2025
Expiry Date: 04.04.2025
Job Description:
Assistant Reservations Manager – Award Winning Hotel – £30k Salary – Scottish Highlands
* Salary £30k
* Live In
* Share of tronc
* Immediate Start
* Previous experience at Assistant Reservations Manager/Assistant Reception Manager
Paramount Personnel are recruiting for an experienced Assistant Reservations Manager to join a luxury hotel in the Scottish Highlands. Previous experience from a 4/5* boutique hotel is highly desirable.
As Assistant Reservations Manager, you will play a crucial role in ensuring the smooth and efficient operations of the reservations department. You will be a highly organised and approachable individual, with exceptional attention to detail and fantastic customer service skills.
Responsibilities include:
* Managing and optimising our Opera Cloud booking systems.
* Handling reservations enquiries through phone, email, and online platforms.
* Providing exceptional customer service to all guests, ensuring a positive booking experience.
* Collaborating with other departments including F+B, housekeeping, and maintenance.
* Training and coaching reservation staff.
Due to the nature of the role and the establishment, it is essential to have previous experience in a similar role and the ability to work well under pressure.
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