A position has arisen for a Damp & Mould Planner within a Housing Association in Manchester / Job Ref - J85793
This is a temporary contract for a minimum of 3 months, 36.25 hours per week.
Your duties will include:
* Effectively and proactively scheduling, tracking, and managing operatives’ diaries to ensure all appointments are met, liaising with customers and operatives to arrange and rearrange appointments as required.
* Tracking jobs that may go overdue, planning work to ensure completion within target timescales, and prioritising emergency works.
* Prioritising workloads, assigning the correct trade operatives, and scheduling work to maximise first-time fix potential.
* Providing excellent customer service while scheduling work in the most cost-effective and productive manner.
* Maximising operatives’ efficiency through strategic scheduling, reducing travel time between appointments.
* Collaborating with all departments to ensure performance targets are met.
* Closely monitoring job punctuality and quality, providing feedback on operative performance to the planning manager when required.
Essential requirements:
* Experience in scheduling or planning within a fast-paced environment.
* Strong customer service and organisational skills.
* Excellent attention to detail and the ability to manage multiple tasks efficiently.
* Previous experience within a maintenance, repairs, or planning role is desirable.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
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