Field Sales Manager - (Regional) Department: Growth Type: Full Time Location: Your base will be our Manchester office, however, this is a field-based role and will require regular travel around the North of England. Salary: 40-45k Join our milk round Our goal at Modern Milkman is to make the home sustainable, and, to date, we've prevented over 100 million plastic bottles from polluting the planet. Not bad for a business that started as four friends from Lancashire delivering milk from a beat-up truck We’re using technology, creative problem solving and innovating historical methods to bring back the Milk round and by doing that we offer our customers the ability to make more planet-positive shopping habits one small, simple and very convenient step at a time. We care about local communities and are really proud to connect our customers to local dairies, bakers and producers. You can find us across the UK and in the US (Connecticut, Massachusetts and Rhode Island) You mission This is an incredibly exciting opportunity to contribute to Modern Milkman's growth and growth strategy. We are looking for someone to be responsible for delivering top quality within our direct sales channel, focussing on working with our partner agency and delivering the direct sales strategy. Direct sales at Modern Milkman encompasses door to door, telesales and leaflets. Your mission is to get more customers falling in love with Modern Milkman You will be responsible for everything from managing our partner agency and sales quality, as well as delivering incredible sales events across the country. This role is a key part of our community growth strategy. You'll be supporting our Modern Milkman ambassadors, who constantly have direct interaction with our active or potential customers. Not only do they need to deliver subscribers but ensure we’re setting our Milkies up for success to deliver silently to doorsteps throughout the night. With plenty of room for development and growth, this is an incredibly exciting time to join Responsibilities: The role involves a combination of management of the direct sales strategy and executing it. Everything from deciding where we sell and how we pitch, to training and agency relationship management. Direct sales strategy Work cross-functionally with the Commercial Operations and Operations teams to set a successful direct sales strategy Own the direct sales playbook from creation to delivery Manage our telesales team and work with the telesales Team Leader to identify and execute successful campaigns Be responsible for our leafletting channel, reducing CAC and improving conversion Sales forecasting Plan and deliver our sales events across the country Events management Create our events plan for the year to maximise sales opporutnities Lead the delivery of successful events campaigns that maximise sales and position our brand in the right way Collaboration with key business functions Provide feedback from the customer wherever possible on app experience, product range and service Work with the wider Growth Team and Finance to work to delivering the budgeted number of sales Direct sales Manage the day to day relationship with our partner agency, prioritising quality to ensure our customers and potential customers are getting the best possible experience at the doorstep Requirements: Sales experience & industry knowledge Have experience of door to door sales and events and be able to do both independently Experience with target-driven environments. Strong history of meeting or exceeding sales targets and KPIs, with the ability to develop strategies to ensure team success. Leadership & Management Skills Experience in recruiting, training, and developing salespeople to grow their skills and achieve goals. Have experience running a sales field team and motivating a team remotely Communication Skills: Clear communication to relay strategies, goals, and feedback to the team. Ability to bridge communication between the field and head office. Other Be geographically mobile, able to stay away from home when required to cover territories across the UK Desireables: Industry Knowledge : Familiarity with a food subscription service, its sales cycles, customer base, and competitors It might not suit you if You aren't able or don't like to travel or be on the road You don't like to be customer facing in the field Benefits 25 days holiday, 8 bank holidays (5 flexible ones). Plus, your birthday off too Up to 6% matched company pension. Access to thanksBen, for a range of core & flexible benefits Employee discount off Modern Milkman products Enhanced parental leave & pay Life Insurance Cycle to work scheme & Octopus EV salary sacrifice In-person company events £300 working from home set up £300 L&D budget per annum £300 Health and Well Being budget Endless samples of our stock – Seriously, our category managers have us taste testing food and drinks all the time Up to 4 weeks working abroad 2x volunteering days and team volunteering days Loads of company clubs to join, from book clubs (Page Churners), Running, cycling and swimming (Trotters and Plodders), 5 aside Football (Modern Milkman FC) and any other pun-related clubs you can think of. Interview Process 5 stages (incl. a task). Talent Screen > Hiring Manager Interview > Task with wider team> Ways of working interview >Final interview with our COO, Dom and CEO, Simon Candidate Experience to the high volume of applications, it might take us a little longer to get back to you. Most feedback will be shared via email and we make every effort to provide specific and constructive insights whenever possible.