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Detailed Job Description and Main Responsibilities
You will be expected to perform staff appraisals and other HR duties and you should therefore have good communication and interpersonal skills.
You will be expected to cover shifts when there is a service need.
You will be expected on occasion to deputise for the Network Blood Transfusion Manager.
You will be committed to providing a high-quality service to our patients and have a commitment to training and quality.
You should have an understanding of Transfusion legislation and the maintenance of compliance with BSQR (2005) and ISO 15189:2022.
Detailed Responsibilities:
1. Daily manage and monitor staff in the performance of routine and specialised diagnostic services on patient and environmental samples containing potentially infectious material including blood, urine, faeces, sputum, and tissue specimens using complex and highly specialised techniques to exacting medical and scientific standards according to standard operating procedures. Perform such diagnostic tests when necessary.
2. Design and plan departmental rotas, allocate and reallocate work schedules for themselves and the team and determine work priorities to meet service needs.
3. Support the Department Manager in the planning, development, co-ordination, and evaluation of the pathology service, and deputise for the Pathology Department Manager as required.
4. Record, and validate results when required. Interpret complex results, and authorise individual reports from the team in electronic form and/or verbally to persons authorised to receive them e.g. Medical, nursing, and non-medical staff.
5. Be proficient in the use of the Quality Management system, ensuring the effective development and/or management of all controlled documentation, non-conformities, and audit reports within the system.
6. Co-ordinate external and internal quality assurance schemes and supervise compliance with the departmental audit schedules, review findings, and implement service changes and improvements where necessary.
7. Manage the propagation and maintenance of all laboratory aspects of the ISO/CPA standards and MHRA requirements, HTA regulations, HSE requirements, and any other statutory regulations, and ensure the delivery of services in line with the principles of these standards and requirements throughout CWPS.
8. Ensure quality assurance procedures are adhered to and all necessary internal records are maintained. Collate data for and lead departmental meetings and propose and implement change as appropriate, ensuring clear lines of communication at all times.
9. Manage and monitor maintenance on routine and complex equipment to ensure accuracy and precision of results. Provide specialist support for staff to troubleshoot faults and take appropriate action to maintain the patient service.
10. Take responsibility within the laboratory for achieving and maintaining all local and national performance targets. Management of KPIs (key performance indicators) including prioritising work to achieve turnaround times, managing staff attendance, and attaining and sustaining PDR and mandatory training compliance.
11. Collect, interpret, and collate in an agreed format, information when required for presentation e.g. for departmental Operational Board reports and quality meetings.
12. Propose, oversee, and develop the implementation of new techniques, equipment, and working practices including supporting any management of change processes which require implementation.
13. Provide and receive specialist departmental knowledge, to and from staff and service users.
14. Manage and maintain stocks of materials, reagents, consumables, and equipment, ensuring the most economical use of non-pay resources, identifying areas of cost improvement.
15. Deal with difficult and complicated telephone enquiries, such as complaints, record information, and complete follow-up reports when necessary.
Person Specification
Qualifications
Essential Criteria:
* See supporting documents
Desirable Criteria:
* See supporting documents
Experience
Essential Criteria:
* See supporting documents
Knowledge
Essential Criteria:
* See supporting documents
Skills
Essential Criteria:
* See supporting documents
To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed.
In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests).
If you are successful at interview you will receive a conditional offer of employment and we'll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.
We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents.
Employer Certification / Accreditation Badges
Applicant Requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020.
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