Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
To continue our growth and expansion we now require a truly exceptional, driven and proven Assistant Store Manager to join our Flannels team in our Flagships store in Liverpool.
Job Description
1. Maximise turnover to exceed required targets and identify opportunities to continually improve performance
2. Manage and motivate the performance of the team to ensure sales targets are met and exceeded
3. Be a strong presence on the shop floor to drive sales both personally and through the team
4. Ensure exceptional customer service is delivered at all times
5. Ensure all members of the team have the tools and knowledge to deliver the key business objectives
6. Manage the presentation and merchandising of seasonal stock in line with Head Office directives
7. Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
8. Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
9. Drive and deliver KPI's
10. Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Qualifications
Skills and knowledge:
11. Experience leading a large team in a fast paced retail environment is essential
12. You should have a strong clientele background, with a solid database of personal contacts and clients
13. Previous retail experience within the luxury retail sector is preferred
14. You will be an exceptional people manager, with strong leadership and motivational skills
15. Excellent communication, planning and organisational skills
16. Excellent analytical skills, the ability to interpret financial and sales data
17. A high level of brand awareness and product knowledge
18. An awareness of the local area
Personal qualities
19. High level of personal energy to drive projects to completion
20. Confident and assertive
21. Positive and enthusiastic with a can do attitude
22. Passion for fashion retail
23. Professional manner
24. Trend aware, fashion conscious and well presented at all times
Please note: This is a full time, permanent role 45h per week 5 days over 7. The role will include a variety of shifts including daytime, evening and weekend work.