At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.
In Social Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.
Job Description
As an Administrator for Victim Services, you'll play a vital role in ensuring victims and witnesses of crime receive the timely and compassionate support they need. You'll be responsible for managing communications, coordinating team activities, and maintaining efficient administrative systems. Duties include monitoring the service inbox, organising meetings, processing data reports, and liaising with volunteers to enhance service delivery. You'll also support case workers and ensure referrals are actioned promptly, helping maintain Catch22's high standards of care and professionalism.
Qualifications
We’re looking for a proactive, detail-oriented individual with:
* Strong administrative and organisational skills.
* Experience with data systems and reporting.
* Proficiency in Microsoft Office applications.
* Excellent communication abilities, both written and verbal.
* A collaborative and compassionate mindset to support team and service users.
Desirable: Experience in minute-taking, knowledge of data protection regulations, and previous work in victim services or a similar role.
Additional Information
Important information about this opportunity
Those interested in applying for this opportunity should review Job information pack to find out more. If you have any questions about the role or recruitment process, please contact recruitment@catch-22.org.uk.
Contract: Full time, permanent
Hours & work pattern: Standard office hours, 0900-1700; flexible working available.
Salary: Up to £23,575
Location: This role is based in Leicestershire.
Screening: Successful admission to post subject to enhanced DBS check, Police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.
Catch22 is proud to have “ Banned the Box ”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the opportunity Information Pack for more information.
See the benefits of working for Catch22 here .
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.