Job summary As our Clinical Services Project Coordinator you will be responsible for clinical rotas, directing the administrative work streams and liaising with clinical and administrative staff. You will attend meetings relevant to your role and will be actively involved in the operational development of this vital primary care service. You will be central to the continued success of SoliHealth. We are keen to hear from applicants with project coordination experience working in a fast paced and challenging environment, whose drive and purpose will mirror our values perfectly. Outstanding communication, negotiation and influencing skills will be imperative to your success. Main duties of the job You will be responsible for providing operational and administrative support for existing primary care services in the area covered by SoliHealth and will have a key role in developing new services. You will be required to deputise for the Senior Clinical Services Project Coordinator and/or the Senior Operations Manager when necessary. About us SoliHealth is a federation of all the GP practices in Solihull, established to ensure that general practice is a key partner in the development and delivery of health and social care services. Our vision is to work collaboratively across the Solihull locality to improve the provision of health care services, enabling a strong and sustainable local primary care-led presence with access to a widening range of services with patients' interests driving our decisions. SoliHealth's primary purpose is to deliver at scale primary care services across the Solihull locality, and surrounding areas where necessary, with the aim of improving health and healthcare within the community, based on the best available understanding of the health needs of the population. Date posted 27 March 2025 Pay scheme Other Salary £30,000 a year Contract Permanent Working pattern Full-time, Flexible working Reference number B0072-25-0000 Job locations Hurst Lane Clinic Hurst Lane North Castle Bromwich West Midlands B36 0EY Job description Job responsibilities Management and use of resources and information Keep all records that the role is responsible for up to date and maintained in an accurate and diligent manner. Oversee the generation and maintenance of all clinical rotas. Be proactive in the creation and development of an appropriate environment to allow the development of high quality, flexible and responsive services. Support the implementation of cost improvement plans applicable to the service. Ensure the safe and effective use of equipment and resources within the service. Direct administrative work streams, liaising with clinical and administrative staff. SoliHealth operational sites Build service templates and rotas. Maintain stock levels and ensure adequate equipment for the running of the service. Ensure feedback forms and audits are submitted on time. Assist with the gathering of statistics and information when required. Undertake general administration tasks on clinical / other support software. Support in ensuring all staff are up to date with training and required registrations, and are familiar with latest guidelines, policies and procedures. Ensure compliance with data security at all times and that staff have appropriate access to clinical systems. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Responsibility for staff Act as a role model within the team, motivating staff and setting an appropriate example. Be available to help SoliHealth staff with any work related queries. Ensure new staff are supported and receive induction, supervision, training and support. Service responsibilities Attend meetings relevant to post as required to be actively involved in the operational development of the service. Support, develop, implement and evaluate service changes. Be actively engaged with and support Health and Safety procedures and processes in partnership with clinical leads. Ensure that all activity is monitored and recorded timely and effectively. Assist in the planning, development and delivery of high quality, cost effective and efficient services within the service in conjunction with the operational & clinical leadership team. Manage communication channels for patient contact, e.g. email, website, phone calls as required by the manager. Job description Job responsibilities Management and use of resources and information Keep all records that the role is responsible for up to date and maintained in an accurate and diligent manner. Oversee the generation and maintenance of all clinical rotas. Be proactive in the creation and development of an appropriate environment to allow the development of high quality, flexible and responsive services. Support the implementation of cost improvement plans applicable to the service. Ensure the safe and effective use of equipment and resources within the service. Direct administrative work streams, liaising with clinical and administrative staff. SoliHealth operational sites Build service templates and rotas. Maintain stock levels and ensure adequate equipment for the running of the service. Ensure feedback forms and audits are submitted on time. Assist with the gathering of statistics and information when required. Undertake general administration tasks on clinical / other support software. Support in ensuring all staff are up to date with training and required registrations, and are familiar with latest guidelines, policies and procedures. Ensure compliance with data security at all times and that staff have appropriate access to clinical systems. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Responsibility for staff Act as a role model within the team, motivating staff and setting an appropriate example. Be available to help SoliHealth staff with any work related queries. Ensure new staff are supported and receive induction, supervision, training and support. Service responsibilities Attend meetings relevant to post as required to be actively involved in the operational development of the service. Support, develop, implement and evaluate service changes. Be actively engaged with and support Health and Safety procedures and processes in partnership with clinical leads. Ensure that all activity is monitored and recorded timely and effectively. Assist in the planning, development and delivery of high quality, cost effective and efficient services within the service in conjunction with the operational & clinical leadership team. Manage communication channels for patient contact, e.g. email, website, phone calls as required by the manager. Person Specification Knowledge and skills Essential - Proven ability to lead and build effective working relationships with a diverse range of colleagues and stakeholders - Excellent organisation skills with ability to plan, delegate effectively and appropriately - Attention to detail & record keeping skills. - Excellent IT skills, including Microsoft packages. - Generation and maintenance of rotas. - High degree of communication and negotiation skills. - Ability to develop others through a balance of challenge and support. Qualifications Essential - GCSEs at grade 9-4/A to C in English and Maths Experience Essential - Project coordination experience - General administrative experience - Experience of organisational development and developing workplace culture. Desirable - Experience of working within a healthcare or primary care setting. - Experience of using clinical systems. Person Specification Knowledge and skills Essential - Proven ability to lead and build effective working relationships with a diverse range of colleagues and stakeholders - Excellent organisation skills with ability to plan, delegate effectively and appropriately - Attention to detail & record keeping skills. - Excellent IT skills, including Microsoft packages. - Generation and maintenance of rotas. - High degree of communication and negotiation skills. - Ability to develop others through a balance of challenge and support. Qualifications Essential - GCSEs at grade 9-4/A to C in English and Maths Experience Essential - Project coordination experience - General administrative experience - Experience of organisational development and developing workplace culture. Desirable - Experience of working within a healthcare or primary care setting. - Experience of using clinical systems. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Solihealth Limited Address Hurst Lane Clinic Hurst Lane North Castle Bromwich West Midlands B36 0EY Employer's website https://solihealth.org/ (Opens in a new tab)