Business Support Administrator / Receptionist (Fife Core Service)
Location: This post is based at LinkLiving’s Kirkcaldy office.
Hours of Work: 16 per week, Thursday and Friday. This is a job-share position, therefore flexibility is required to provide cover for your job-share partner during periods of annual leave, sickness and training.
Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?
At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:
• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)
LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:
• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes
The Service
Fife Core Service provides front of house / reception duties to all building users. The team also provide business support services to a range of Fife Support Services.
West Bridge Mill is a multifunctional base which offers temporary supported accommodation, offices, a training space and provides services to the local community. The building accommodates many commercial customers and also houses the 6 LinkLiving Fife Services.
The successful candidate will work as part of the West Bridge Mill core team and liaise closely with the Building Manager to manage the day-to-day running of the building.
The Job
The post holder will provide a customer-focused and comprehensive administrative, support and reception service to the building, Management Team, various Fife LinkLiving Services, residents, commercial tenants and member of the public.
Responsible for overseeing the co-ordination and delivery of repairs throughout the large building, liaising with colleagues throughout the Link Group, internal and external contractors.
The post will include provision of confidential administrative support to all services located in West Bridge Mill, including Residential Accommodation, Better than Well, Older Person Services, Tenancy Support and Employability.
The post holder will work within the reception area of West Bridge Mill, Kirkcaldy and will need to be flexible to cover annual leave and sickness and be able to work without supervision.
About You
You should possess the ability to effectively manage your own workload, even when faced with conflicting deadlines. Given your role as the primary point of contact, exceptional verbal and written communication skills are indispensable. Proficiency in telephone etiquette is also vital.
A strong command of computer skills is essential, as the position of Business Support Administrator / Receptionist is required to make regular database and spreadsheet updates.
Furthermore, your capacity to work autonomously, demonstrating initiative in task completion, as well as your aptitude for collaborative teamwork, are essential for success in this role.
For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.
What’s in it for you?
For a full list of benefits available to employees, please see the following link -
This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.
Further Information
To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit our website at
Closing Date: Midnight on Monday 24 February 2025
Interview Date: Interviews are being held on Tuesday 4 March 2025 at LinkLiving’s West Bridge Mill Office.
How to Apply
To complete an application form, please click on the “Apply online” button below. Instructions on how to complete the form are at the top of the page.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .