The Newcastle upon Tyne Hospitals NHS Foundation Trust
We are excited to advertise these newly created additional posts within The Newcastle Eye Centre administration structure.
The postholders will work alongside other Admin Manager/Clinic Coordinators within the department to ensure the safe administrative management of all patients within our service.
We are looking for candidates with significant experience across a range of processes including management/supervision of staff, allocation of work/resource, creation of standard operating procedures and training plans.
The candidates appointed to the two vacancies will complete a team of three who although having individual responsibilities will be trained and expected to cover in the absence of colleagues.
These posts offer exciting opportunities for experienced administrators with previous involvement in staff supervision/management who are looking to further develop their knowledge and skills.
* Interview Date: 14 January 2025
37 hours 30 minutes/week
Main duties of the job
Day-to-day management of admin staff within allocated areas of responsibility, this includes ensuring all staff are trained to a high level and kept up to date with process changes.
Completion of human resources related tasks including recruitment, staff appraisals and sickness absence reviews.
Assist with creation of Standard Operating Procedures for all defined tasks.
Attendance at meetings and training appropriate to areas of responsibility and communicating feedback from these to the wider team.
Working alongside the other Admin Managers/Clinic Coordinators within the service to ensure work processes are linked together so the service runs efficiently.
Job responsibilities
Provide a comprehensive, efficient and effective administration/secretarial service to the Directorate / Department.
The post holder will also:
* Provide admin support to the Clinical Director
* Line-manage ophthalmology administration team
* Compile consultant and junior doctor timetables and arrange consultant on call rotas.
* Ensure that eye casualty is fully staffed at all times by covering doctors sick leave
* Ensure theatre sessions are covered when staff are on annual/study leave to ensure maximum utilisation.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month's pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
* Good standard of English language at GCSE 4 or above
* RSA3 secretarial qualification or equivalent
* ECDL
Knowledge & Experience
* Shorthand
* In-depth knowledge of admin procedures
* An expertise in medical terminology
* Understanding of the NHS including recent reforms
* Networking with other organisations, inside and outside the NHS
Skills & Abilities
* Communication, organisation and time management skills
* Negotiation and problem-solving skills
* Ability to prioritise workload effectively
* High standard of word processing skills
* Ability to produce a high level of accuracy, presentation of information and attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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