Salary: £28,500 per annum Hours: 37 hours per week Contract length: until 30 September 2025 Location: Hybrid Reports to: Home First Programme Manager Application method: CV and covering letter About Us Age Connects Morgannwg is the leading charity working with older people living in Rhondda Cynon Taf, Bridgend and Merthyr Tydfil (the Cwm Taf Morgannwg Health Board footprint). We have a strong history with over 45 years of supporting older people and their families through some of the most difficult times in their life. We also have a proven track record of listening to older people, learning what’s important to them and caring about the way they are treated, perceived, and portrayed. About the Job General Responsibilities: Responsible for ensuring a smooth referral process for clients for our Home First Programme via email and phone calls Make initial contact with clients to undertake “What’s matters” conversations to assess suitability for service, undertake risk assessments, supporting the development of support plans for clients through person centred practice Following MECC (Making Every Contact Count) principles in all contacts with clients Allocate support staff and manage rotas Provide a point of contact for community-based staff including support workers and Trusted Assessors Provide cover or additional capacity for Trusted Assessors in hospital settings as required To get to know more about the role, please download the Job Description and Person Specifications below. Why Work For Us? Hybrid working Family friendly employer Mileage allowance Discount at Cynon Linc Access to independent financial advice Workplace wellbeing scheme Employee assistance programme Real living wage employer Ready to Apply? Application Form Please submit your CV (max 2 x A4 sides) and a Supporting Statement (max 1,500 words) which demonstrates how you meet the criteria listed in the Person Specification and give examples which demonstrate what personal characteristics you will bring to the organisation. Only applicants who submitted both their CV and Supporting Statement will be considered for shortlisting. The closing date for applications is 9.00am, Friday 7 March 2025. Interview date - 14 March 2025