Working as part of the provider collaborative, the post holder will provide case manager support for a designated caseload of service users within inpatient units across the South West region and out of area. This will include robust oversight of access assessments, ensuring that each service user is placed in the least restrictive setting with the appropriate level of supportive interventions as close to home as possible. As a Case Manager, the post holder will work with the pathway managers, ensuring patients have goal-oriented treatment and follow appropriate care pathway to discharge. The role will support the services in driving transformation as well as value for money in planning, commissioning, and service delivery.
Main duties of the job
As a Band 7 Case Manager, the postholder will work as part of a dynamic team to deliver a service that ensures safe and effective care pathways are in place for service users of specialised mental health care settings within the NHS and the Independent sector. The postholder will be required to support clinical staff and managers across the South West Provider Collaborative footprint. Caseloads vary but will include working with patients within our Adult Secure Services, Adult Eating Disorders, CAMHS Tier 4, and Perinatal.
This role will carry a smaller caseload and be offered increased supervision than the Band 8a Case Managers. Working as part of a busy team, the role includes assisting in access assessment quality reviews, ensuring referrals and admissions are managed appropriately, and that the quality of patient safety, care, and treatment is paramount. The successful applicant will be able to demonstrate high levels of skill working with complex individuals, their families, and carers within a variety of care settings.
About us
We provide mental health, learning disability, and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high-quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do.
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trust's core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part-time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity, or learning disabilities. We are a Disability Confident Leader.
Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Person Specification
Qualifications
* Registered Mental Health / Learning Disability Nurse or other registered health or social care professional.
Experience
* Evidence of continuing professional development. Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
* Must have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
* Knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation.
* Knowledge and experience of risk assessment and risk management. Development and maintenance of therapeutic alliance with service users and their families/carers.
* High-level management skills, able to perform to a high level in clinical settings, holding services to account and ensuring effective use of resources.
* Case management skills, focusing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes.
* Ability to analyse complex facts and situations and develop a range of options.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Head of Service for Secure, AED, CAMHS & Perinatal
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