Location:Chatham, Bradford or Petersfield
Working Pattern:Our working style is hybrid, but we recognise the importance of collaborative working with our colleagues often 1 to 3 days per week in one of our offices.
Benefits:Discretionary annual bonus, 25 days holiday up to 30 days (depending on service), pension scheme with matched company contributions up to 10%, 2 paid days to give back, enhanced maternity pay (once successfully passing probation), 4 weeks paid paternity, LinkedIn Learning for all, Snoop Premium, Private Medical Insurance
Dont hesitate to apply for a role even if you dont meet all the criteria; your unique strengths and eagerness to learn can be just as valuable.
You and Your Team:
As a Operations Analyst you will be reporting into the Strategy Manager in Customer Operations, this role will have a wide remit within customer operations.
The Operations Analyst provides analytical, technical, and strategic support across all teams within Customer Operations. They are responsible for providing management with analytical insight, performance reporting, forecasting, and ensuring best practice in all projects and programmes within critical commercial end-to-end processes and solutions. The role requires individuals who are exceptional problem-solvers, tactical thinkers, organised, and highly skilled communicators.
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