ABOUT THE ROLE Complete the 12 month Customer Delivery Driver Trainee programme to become a fully competent John Lewis Customer Delivery Installer. Achieve the criteria measures at the end.. Duties and Responsibilities: We are looking for individuals who will take responsibility for maintaining John Lewis and Partners reputation for customer service, by offering outstanding service in the delivery of customers' goods. We'll expect you to go the extra mile in everything you do from loading your vehicle to dealing with customer queries. You will be expected to contribute to the safe working environment by being aware of, and adhering to, legislative and health & safety requirements of the workplace and whilst in customer homes Please note that this role involves heavy lifting. Job Requirements: As a driver, candidates should be able to demonstrate knowledge of the relevant regulations as well as possessing the correct skills to pass the driver assessment. Candidates should be committed to achieving the Partner and customer satisfaction targets and Service Targets, within the context of the Partnership's core values, behaviours and principles. Required essential experience skills and qualifications: Full, clean Category B driving license and previous driving experience Desirable experience skills and qualifications: Previous experience in a customer facing role Previous experience of the installation of white goods, building of furniture or associated skills Additional Information: We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working. As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more. We request that candidates only apply for this position if you can fully commit to the advertised working hours and the full term of the contract, or we will be unable to proceed with your application. Please consider the following when making your application: - This role is subject to the following pre-employment screening: Driving Licence (LGV) & Basic disclosure - We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early. - Print off the job description now if you require it. - Ensure you have an up-to-date CV.. Closing Date: March 2, 2025 Pay: £11.75 - £12.82 Hourly Contract Type: Permanent Hours of Work: Full time opportunity (41 hours weekly) Monday to Saturday, 4 days a week on a 5 week rolling rota. Job Level: Partnership Level 10 Where You'll Be Working: Stanley Green Customer Delivery Hub (John Lewis & Partners), Epsom Avenue, Wilmslow, Cheshire, SK9 3RN ABOUT THE PARTNERSHIP We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.