Due to further company growth and busy accounts, we are looking for three further Customer Service Advisors to join their fast paced customer service team. Due to company growth, these 12-month fixed-term contracts come with a strong likelihood of becoming permanent.If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering exceptional customer service, this Customer Service Advisor role could be the perfect opportunity for you.Key Responsibilities as a Customer Service Advisor:Processing customer orders via phone, email, and EDIHandling queries related to inventory, pricing, and deliveries, ensuring timely resolutionsManaging technical enquiries using electronic parts diagrams as a first level of support Building and maintaining strong relationships with customers and sales teamsProactively resolving queries and keeping customers updated on orders and returnsWhat We're Looking For:Proven experience in customer service and administrationStrong communication skills with a customer-focused approachExcellent attention to detail and the ability to multitask in a fast-paced environmentProficiency in Microsoft Office (SAP experience beneficial but not essential)A proactive, problem-solving team player with great interpersonal skillsWhat's in It for You?A fantastic opportunity to join an innovative, market-leading companyA positive, people-focused culture with genuine career progression opportunitiesSalary: £25,000 - £26,400Hours: 37.5 per week (Monday to Friday, 8:30 AM - 5 PM)Hybrid working modelBenefits include: 26 days holiday + bank holidays, pension scheme, health plan, end-of-year discretionary bonus, critical illness cover, sick pay, staff discounts, volunteer days, social events, and moreThis Customer Service Advisor role is a fantastic opportunity to be part of a growing business that values its team and offers long term career potential