Job Title: Home Manager
Location: Norwich NR12
Salary: Competitive, with performance-based incentives
Job Type: Full-Time
Company Overview: We are a leading care home group with over 2,000 dedicated professionals committed to delivering exceptional care every day. For the past eight years, we’ve been recognized among the top 20 large care home groups in the UK (carehome.co.uk), supporting over 1,500 residents. We’ve also been ranked #1 in the UK for work wellbeing (Indeed's Better Work Awards 2023), showcasing our commitment to nurturing our team. As a Real Living Wage employer with a sector-leading 4.7 Glassdoor rating, we prioritize valuing and rewarding our staff.
Purpose of the Role: We are seeking an experienced and dedicated Home Manager to lead the daily operations of one of our care homes. You’ll ensure the delivery of high-quality care, maintain full occupancy, and meet financial targets. As a regulated entity, the ideal candidate must be registered with the Care Quality Commission (CQC) and possess a deep understanding of relevant legislation and regulations.
Key Responsibilities:
* Provide strong leadership to the home’s staff, fostering a culture of compassion and empathy.
* Recruit, train, and motivate a team of care professionals dedicated to delivering person-centered care.
* Ensure compliance with all regulatory requirements, including CQC standards, while maintaining high levels of care and support.
* Manage the home’s budget effectively to meet financial targets.
* Develop and execute a marketing plan to maintain full occupancy and promote the home’s services.
* Build and sustain positive relationships with residents, families, and stakeholders, addressing any needs or concerns.
* Oversee administrative tasks, ensuring that all records are kept up to date and accurate.
* Continuously evaluate the home’s performance, identifying areas for improvement and implementing necessary changes.
* Manage risks effectively to ensure a safe environment for residents and staff.
Skills and Experience:
* Proven experience as a Home Manager or in a similar leadership role within the care sector.
* Current or previous CQC registration.
* Excellent communication and interpersonal skills to build strong relationships with residents, families, staff, and stakeholders.
* Strong leadership and team management skills.
* Proficiency in financial management and budgeting.
* In-depth knowledge of care sector legislation, regulations, and best practices.
* Ability to work under pressure and manage multiple tasks simultaneously.
* Strong problem-solving and decision-making skills.
* Proficient in IT, with strong organizational and administrative abilities.
* Passionate about delivering exceptional care and making a difference in residents' lives.
Education and Qualifications:
* Experienced manager with a successful track record in running a care home, ideally with a nursing qualification.
* Up-to-date knowledge of care sector regulations and CQC standards.
Why Join Us?
* Comprehensive induction and ongoing training.
* Competitive salary with performance-based incentives.
* Opportunities for career development and progression.
* Access to the Employee Assistance Programme.
* Blue Light Card discounts and other employee perks.
* A supportive work environment that values your well-being and professional growth.
Ready to make a difference? Apply now to join a community that values both its residents and staff!
Job Types: Full-time, Permanent
Pay: Up to £55,000.00 per year
Additional pay:
* Bonus scheme
* Performance bonus
* Tips
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Employee mentoring programme
* Free parking
* Health & wellbeing programme
* Life insurance
* Relocation assistance
Flexible language requirement:
* English not required
Schedule:
* 8 hour shift
* Monday to Friday
Application question(s):
* Do you require sponsorship?
Experience:
* CQC Management: 4 years (preferred)
* Care Home Management: 4 years (preferred)
Licence/Certification:
* NMC PIN (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
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