Summary
This standout role would suit anyone who has sold or marketed anything in the past, no matter how big or small, with the ability to speak with anyone and everyone to influence sales and crucially be paid for their efforts! If you want to access a $1.2 trillion worldwide sector this could be massive for your career.
Wage
£18,000 a year
Please note a commission scheme will be there for you to increases you wages.
Training course
IT technical salesperson (level 3)
Hours
Monday to Friday 9am to 5pm.
37 hours 30 minutes a week
Possible start date
Monday 24 February
Duration
1 year 2 months
Positions available
3
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Key Responsibilities:
* Conduct proactive research to identify potential customers in various industries
* Build and maintain a pipeline list to target
* Initiate outbound calls to potential prospects to introduce our products and services
* Qualify leads through strategic questioning to identify potential customers' telecoms requirements
* Meet and exceed monthly call and meetings booked targets.
* Build relationships with potential customers, ensuring that interactions are positive
Qualifications and Skills:
* No previous experience in outbound calling is required, however is desirable
* Excellent communication and interpersonal skills
* Self-motivated and a strong team player
* Strong time management skills
Salary and Benefits:
* Competitive staring salary of £18,000 per annum
* Opportunity for career growth and professional development
* Company-provided vehicle and travel expenses for client visits
* Pension scheme
* Flexible work arrangements
* Employee assistance programs
* Performance-based bonuses
* Employee recognition scheme
* Wellness program
* Access to a mental health first aider
* Professional development
* Work-life balance initiatives
* Collaborative and inclusive culture
* Opportunities for autonomy and growth
* Employee engagement initiatives
* Unlimited food and drink when in the office
* Company days out
* Company trips abroad
* 25 days holiday
Where you’ll work
Unit 17
Lloyds Court, Manor Royal
Crawley
RH10 9QX
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
INVOLVE SELECTION LIMITED
Your training course
IT technical salesperson (level 3)
Equal to A level
Course contents
* Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
* Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
* Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
* Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
* Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
* Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
* Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
* Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
* Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
* Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
* Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
* Logical and creative thinking skills
* The ability to interact effectively and professionally with a range of different types of customer
* Ability to think analytically and to solve problems
* Ability to work independently and to take responsibility
* Ability to work with a range of internal and external people
* Ability to communicate effectively in a variety of situations
* Ability to operate in a secure manner
Your training plan
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. In this case all of the apprenticeship training stages will be delivered using digital / online methods.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Customer care skills
* Team working