Responsibilities
* Assist the Team Leader and Sea Freight Manager in the execution of their duties.
* Complete all Import, Export, and Cross Trade activities correctly and on time, ensuring the Customs declaration forms are completed accurately.
* Immediately report any errors in the customs declaration forms to the line manager and customs claims.
* Correctly complete all customs import declaration forms.
* Ensure all operational activities and invoicing are completed on time.
* Complete ad-hoc and spot checks on a weekly basis to ensure all is in order and all required documents are present.
* Maintain and utilize the operational system at all times.
* Ensure all duties/VAT are charged correctly upon invoicing and collect any monies due in line with SOPs.
* Maintain regular communication with clients, reporting new sales leads and handover of shipments to the manager.
* Assist in the creation and maintenance of SOPs for the department.
* Maintain excellent customer and inter-departmental relationships at all times, providing regular feedback to the line manager.
* Follow up on late customer payments in conjunction with credit control.
* Communicate quotations to the line manager/sales team and ensure all quotations are recorded in one format on the system.
* Implement and improve new efficiencies in customer workflow in conjunction with the line manager.
* Before release, ensure all goods under Alpi’s Deferment account are approved for delivery via accounts and/or line manager.
* Ensure all reports are generated by given deadlines and handed to the line manager.
* Accurately complete all invoicing for exports and clients.
* Procurement of Ocean Freight rates from the shipping line and co-loaders on a monthly basis.
* Complete Deviation forms in line with GDP compliance.
* Provide holiday and sickness cover as required.
Experience Required
* Working experience of Exports.
* Working knowledge of the CDS system for both Imports and Exports.
* Proficient with Microsoft packages, especially MS Excel and other MS packages.
* Must be able to prioritize and organize own workload with attention to detail.
* Able to work independently and as part of a team.
* Must be flexible with working hours – occasional weekend work based on volume.
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