Description
Position Summary
The Maintenance Technician will assist the Customer Service Superintendent to manage the field activities of the warranty and repair process for tenants; manages and performs periodic inspections; assists in the turn process while providing Service of the Second Mile.
The Maintenance Technician will report directly to the Customer Service Superintendent.
Duties and Responsibilities:
* Assists the Customer Service Superintendent in providing service to tenants.
* Review and assess requested repairs for validation.
* Acts as the coordinator and liaison with Trade Partners in completing repairs.
* Performs repairs not requiring a professional license.
* Places signage and installs smart locks to advertise properties.
* Monitors, assists, and makes recommendations to improve repair cycle time, trending repairs, and reducing costs.
* Performs periodic inspections on occupied properties.
* Inspects properties to ensure the highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations in areas of efficiency and costs. Conducts periodic inspection of vacant units for market-ready condition.
* Adhere to all published safety regulations and protocols.
* Update job and market knowledge on an ongoing basis.
* Additional duties as required.
Requirements
* Minimum of 1 year experience in construction or a related field.
* Ability to work as part of a team.
* Competency in MS Office and relevant databases and software.
* Customer focus and bottom-line orientation.
* Ability to operate under solid pressure and meet tight deadlines.
Physical Demands:
* Pushing and pulling heavy items on a regular basis.
* Frequently lifting items of varying weights (up to 50 pounds).
* Extended periods of standing or sitting.
* Periodic stooping, kneeling, and bending.
* Working indoors and outdoors frequently.
Employee Benefits:
* Medical Insurance: PPO and HDHP Options.
* HSA: with eligible HDHP.
* Dental and Vision Insurance.
* 401(k): includes company match of up to 5%.
* Generous Paid Time Off (PTO).
* Paid Maternity and Paternity Leave.
* Adoption Assistance and Leave.
* Tuition Assistance.
* And More!
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