Passenger Service Agent: This is a great role working for a well established, expanding airline based at Heathrow airport. Looking for an extremely customer service focused candidate to look after the checking in of passengers. Salary up to £33k plus benefits. Passenger Service Agent Responsibilities: - Meet and greet passengers including VIP's - Check-in passengers and make sure security compliance is adhered to - Book and amend itineraries - Flight preparation and seat planning - Lost and found enquiries inc baggage services Passenger Service Agent Skills Required: - Excellent customer service skills - Computer literate and able to learn new systems - Strong attention to detail - Ability to work within a time pressured environment - Able to speak Japanese would be advantageous but not essential