Security Officer - The Wigmore Security & Safety The Langham, London; Europe’s first Grand Hotel and Forbes 5 rated property, is currently recruiting for a Security Officer to join our talented Security team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level. You will be based at The Wigmore Tavern, predominately working Tuesdays - Saturdays, 3pm - 11.30pm. Some variation to these shift patterns may be made, for example, to attend training courses. In the role of Security Officer, your key focus will be to: ● ensure a safe and secure environment and demonstrate a positive and professional approach towards guests, visitors and colleagues ● greet and welcome guests and visitors to The Wigmore, control access ● carry out regular checks to prevent theft of personal property of guests ● deal with undesirable behaviour ● liaise with hotel security team, police, licensing inspectors and any other authorities if and when necessary ● fulfil the role of Fire Marshal in the event of a fire incident or fire alarm activation Do you have? - ● previous experience within a similar role ● current SIA Door Supervisor license ● excellent customer service skills ● great observation and monitoring skills ● ability to be assertive in any situation in a professional way ● ability to work on your own initiative but also as part of the Security team YOUR BENEFITS Financial Wellbeing ● Paid Overtime ● Discretionary Service Charge ● 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service ● Access to Wagestream – a salary advance benefit ● Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels ● Discounted accommodation at The Langham, London for you and your family ● Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments ● Up to £750 Recommend a Friend referral bonus ● Seasonal Travelcard loan ● A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs ● Company pension plan ● Life insurance ● Discounts in various high street and online shops Mental Wellbeing ● Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values ● Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career ● 2 staff parties per year and several colleague social and community events ● Access to the Employee Assistance Programme by Hospitality Action (247) ● Access to Qualified Mental Health First Aiders on site ● Most Valued Colleague of the Month and Year Awards ● Long Service Awards Physical Wellbeing ● Free meals on duty in our Staff Restaurant ● Uniform supplied and laundered or if non-uniform colleague, a complimentary