Junior Receptionist (FTC) Job ID 212146 Posted 10-Apr-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative Location(s) Birmingham - England - United Kingdom of Great Britain and Northern Ireland Role Purpose Front of house receptionist providing a 5-star service to all employees, visitors and clients. Key Responsibilities -Working with and reporting to the Senior Receptionist -Answering all incoming calls via the switchboard. -Providing a professional meet and greet service to Clients and Visitors. -Developing a strong working relationship with the Senior Front of House. -Receiving deliveries and ensuring these are dealt with in a timely manner. -Responsible for all meeting room bookings and maintaining its use and smooth running. -Communicating external and internal meetings to the office. -Arranging Staff and Client catering in house and with external suppliers for events that are held in the ground floor space. -Ensuring the meeting rooms are impeccably presented for all meetings and that the required room set up is prepared in a timely manner. -Maintaining a professional reception space area at all times. -Maintaining and ordering stationery stock, refreshments, crockery, glassware, cutlery etc. -Ensuring the C-Bar area and tea points are clean and tidy. -Providing Clients/Visitors with refreshments upon arrival and during meetings. -Assisting with inductions of new staff to the office. -Assisting MD's PA with marketing and larger client events. Person Specification/Requirements -Proactive and hands on approach. -Established experience within a receptionist role. -Strong interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority. -Professional and smart appearance. -Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met. -Maintains a positive attitude towards routine tasks. -Accurate and exceptional attention to detail. -Pro-active and enjoys working autonomously and as part of a wider team. -Confident and assertive where required. -Sociable and outgoing personality. -Flexible approach to working hours with occasional early start or later finish due to company events. -Understands and appreciates the importance of using discretion. -Team player who deals effectively with colleagues and clients. -Good IT skills (Word, Excel, MS Outlook). RSA Word processing/typing/or equivalent would be advantageous. -GCSEs - Maths and English language minimum C grade. -Good communication skills, both verbally and in writing. Working at CBRE When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry. Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do-from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing. At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it's like to work at CBRE, visit Life at CBRE About CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)