Position: Regional Support Manager (Surrey/London Area)
Salary: Up to £68,000
Location: Surrey/London Area
Job Type: Full-time
Overview:
My client is seeking a highly skilled and experienced Regional Support Manager to oversee a portfolio of 10+ homes across the Surrey and London area. The ideal candidate will possess a strong background in multi-site management and regional support, with a proven track record of improving home performance, achieving compliance, and delivering exceptional care.
Key Responsibilities:
Oversee and manage the operational performance of multiple care homes within the Surrey/London area.
Provide leadership, guidance, and support to home managers to ensure high-quality care and service standards are met.
Lead on turnaround initiatives and troubleshooting for underperforming homes, identifying and addressing key challenges.
Ensure that homes comply with CQC (Care Quality Commission) standards and regulations, supporting the team in achieving outstanding ratings.
Develop and implement strategies for continuous improvement across all homes, enhancing quality of care and operational efficiency.
Conduct regular site visits to assess performance, provide coaching, and ensure consistency across homes.
Manage budgets, staffing, and resources across the homes, ensuring efficient use of resources while maintaining a high standard of care.
Act as the primary point of contact for any regional issues or concerns, escalating when necessary to senior leadership.
Support the recruitment and training of staff, ensuring that teams are well-supported and adequately trained to meet the needs of residents.
Qualifications and Skills:
Significant experience in multi-site care home management or regional support roles, with a focus on peripatetic or regional support management.
Proven experience in turnaround management, problem-solving, and driving performance improvements.
Strong knowledge of CQC regulations and the ability to implement strategies to achieve and maintain high CQC ratings.
Ideally hold an NVQ Level 5 in Health and Social Care (or equivalent qualification).
Excellent leadership and communication skills, with the ability to inspire and motivate teams across multiple sites.
Strong analytical skills with the ability to monitor and improve operational performance.
A proactive and solutions-oriented approach to troubleshooting and resolving challenges.
Benefits:
Competitive salary up to £68,000.
Opportunities for professional development and career progression.
Apply today to join a dedicated team and make a significant impact across multiple homes in the Surrey/London area. Please email your up to date CV to n.wiltshire@purosearch.com or call Nick @ Purosearch on 02079527641