Care Administrator
Dene St, Silksworth, Sunderland SR3 1EB, UK Req #385 13 August 2024
Abbeyfield, Hope Bank View is an Extra Care Service, where we provide personal care and support to residents. Hope Bank View are looking for a part time Care Administrator to provide administrative support to the manager and the team.
Position: Care Administrator
Pay: £ p/h
Hours: 20 Hours a week. Monday – Friday
Location: Hope Bank View, Dene Street, Silksworth, Sunderland, SR3 1EB
The Role
1. You have the important role of managing administrative systems and processes to the highest standard to help our Home Manager and the team run the service both safely and effectively.
2. You'll manage scheduled administration duties alongside responding to ad-hoc requests from residents, visitors, care home employees and Abbeyfield employees from other locations. You maintain and manage accurate records in relation to the management of the home relating to finance, residents and employees.
3. As the face and voice of the home you welcome and assist visitors, residents and employees, providing a welcoming reception service both face to face and over the phone, either dealing with queries yourself, or directing them to the relevant person.
4. You'll support your colleagues by providing an office function, covering responding to telephone calls, emails, faxes and correspondence, processing incoming and outgoing mail, photocopying and printing, filing and archiving, taking notes and producing minutes and responding to request for information.
5. To enable your colleagues to work effectively and professionally, you maintain adequate supplies of stationary, forms, promotional literature, uniforms and badges and assist with the co-ordination of repairs and maintenance.
Pay & Benefits
At Abbeyfield, we are committed to rewarding our staff for their hard work. Our benefits include:
6. £ - £ hourly rate
7. 31 days paid leave, including bank/public holidays
8. Comprehensive induction
9. Unlimited opportunities to earn £500 via our 'refer a friend' scheme
10. Life Assurance
11. Pay progression within role
12. Learning and career development opportunities
13. Occupational sick pay
14. Company pension
15. Discounted gym membership
16. An employee assistance programme
17. Cycle-to-work scheme
18. Shop and save vouchers
About You
19. If you have strong administration skills, this job gives you the opportunity to use these strengths on a daily basis for a bigger purpose – to keep residents safe and happy.
20. You must be experienced in administrative roles, and be familiar with office procedures and systems. You'll also be highly organised, and able to work using your own initiative and unsupervised.
21. Computer literate with a working knowledge of Word, Excel and e mail, you must also be able to demonstrate strong numeracy and literacy skills, and be able to communicate and interact well with a wide range of people in varied situations.
Please note this role will require eligibility to work in the UK, two satisfactory employment references and an Enhanced DBS check, the cost of which will be met by Abbeyfield. You may be asked to provide details regarding convictions; failure to disclose convictions may result in an offer of employment being revoked.
Other details
22. Job Family Business Administration
23. Pay Type Salary
24. Min Hiring Rate £
25. Max Hiring Rate £
26. Dene St, Silksworth, Sunderland SR3 1EB, UK
Share this job: