Job summary This is an exciting role to develop our IPS (Individual Placement and Support) services by working with primary care teams to identify suitable service users and lead a team of employment specialists who support people with mental health problems to find paid employment. As an IPS Team Leader you will lead a team of up to 6 Employment Specialists providing supervision, training, mentoring, and role modelling of the Individual Placement and Support (IPS) approach, as part of the holistic recovery plan for mental health service users. Working directly with all relevant stakeholders - service users, GPs, MINT and EIS teams, consultant psychiatrists, employers and partner agencies - you will play a pivotal role in managing a high-quality service that meets fidelity standards and delivers paid employment for our service users. Main duties of the job Under the direction of the Lead for IPS Quality and Performance, you will ensure that your team provide a high quality IPS service. You will monitor and manage the performance of the IPS Employment Specialists, guiding them individually in best practice and aiming to achieve individual and team job outcome targets, through group and individual supervision. You will create a culture of continuous improvement, and involve service users in co-producing service developments wherever possible. You will identify training needs of staff and arrange appropriate training to support with continuous professional development. A key part of the role is the development of co-working with colleagues in primary care to identify suitable referrals for people to engage with the IPS service. You will be responsible for ensuring that there is a good flow of quality referrals into the service and liaising with colleagues and partners to ensure that we provide a seamless IPS service. About us West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative. Date posted 28 February 2025 Pay scheme Agenda for change Band Band 6 Salary £42,939 to £50,697 a year per annum inclusive of HCAS Contract Permanent Working pattern Full-time Reference number 222-LS-CARMHS-379 Job locations Ealing London UB2 4SD Job description Job responsibilities The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. Job description Job responsibilities The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. Person Specification Qualifications Essential Higher education qualification in a related subject (eg career guidance, information, advice & guidance, human resources, psychology, counselling, social work etc) or equivalent experience Desirable Training in IPS Model Mental Health First Aid Experience Essential Relevant experience of working in supported employment services Relevant experience of working with people with mental health problems of a similar service user groups within health, social services of the voluntary sector Experience of partnership working, negotiation and liaison work with other agencies Experience of staff supervision and coaching Experience of opening up job opportunities with a range of employers Desirable Experience of delivering training Experience of working within an Employment Service using the IPS model Knowledge Essential Knowledge of the welfare benefits system Knowledge of IPS principles and approach Knowledge of disability issues, policies and legislation in relation to employment Good understanding of the principles and practice of supported employment Able to use IT and tools such as MS Word, Powerpoint, Excel, Teams Desirable Knowledge of employment law Knowledge of treatment and care for Serious Mental Illness in the UK Knowledge of project management techniques to managing competing demands and priorities Skills Essential Able to role model excellent practice and standards and motivate the team to achieve performance targets Excellent written and verbal communication skills, tailored to a variety of audiences Excellent coaching and active listening skills, ability to ask perceptive questions and to support team members to build their skills Outstanding interpersonal skills and ability to build strong working relationships and partnerships with a range of people and organisations Ability to build close, trusting and productive relationships with people Creative problem solving to tackle obstacles that arise and fulfil requirements of the role in innovative ways to deliver greater impact Desirable Effectively delegate appropriate tasks Manage change effectively and facilitate innovation Other Requirements Essential Flexibility to travel within the region and to working out of normal office hours on occasion Passion and drive to make a positive difference to people's lives Belief that people with mental illness can gain and sustain meaningful work Ability to self-reflect and understand own reactions and flex accordingly to any situation Reliably deliver excellent results and go the extra mile for service users and employers Desirable Lived experience of a mental health condition Person Specification Qualifications Essential Higher education qualification in a related subject (eg career guidance, information, advice & guidance, human resources, psychology, counselling, social work etc) or equivalent experience Desirable Training in IPS Model Mental Health First Aid Experience Essential Relevant experience of working in supported employment services Relevant experience of working with people with mental health problems of a similar service user groups within health, social services of the voluntary sector Experience of partnership working, negotiation and liaison work with other agencies Experience of staff supervision and coaching Experience of opening up job opportunities with a range of employers Desirable Experience of delivering training Experience of working within an Employment Service using the IPS model Knowledge Essential Knowledge of the welfare benefits system Knowledge of IPS principles and approach Knowledge of disability issues, policies and legislation in relation to employment Good understanding of the principles and practice of supported employment Able to use IT and tools such as MS Word, Powerpoint, Excel, Teams Desirable Knowledge of employment law Knowledge of treatment and care for Serious Mental Illness in the UK Knowledge of project management techniques to managing competing demands and priorities Skills Essential Able to role model excellent practice and standards and motivate the team to achieve performance targets Excellent written and verbal communication skills, tailored to a variety of audiences Excellent coaching and active listening skills, ability to ask perceptive questions and to support team members to build their skills Outstanding interpersonal skills and ability to build strong working relationships and partnerships with a range of people and organisations Ability to build close, trusting and productive relationships with people Creative problem solving to tackle obstacles that arise and fulfil requirements of the role in innovative ways to deliver greater impact Desirable Effectively delegate appropriate tasks Manage change effectively and facilitate innovation Other Requirements Essential Flexibility to travel within the region and to working out of normal office hours on occasion Passion and drive to make a positive difference to people's lives Belief that people with mental illness can gain and sustain meaningful work Ability to self-reflect and understand own reactions and flex accordingly to any situation Reliably deliver excellent results and go the extra mile for service users and employers Desirable Lived experience of a mental health condition Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name West London NHS Trust Address Ealing London UB2 4SD Employer's website https://www.westlondon.nhs.uk (Opens in a new tab)