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TSG UK is the sole installation and service provider for prestige Karcher commercial vehicle washing facilities nationwide and we are expanding our field service teams to offer the best possible service to our customers. We are now hiring a Crawley-based Field Service Technician to join us on our journey. This is a fantastic opportunity that provides you with a career road map; we're committed to your success and providing a supportive environment where you can thrive.
*We are also keen to speak to suitably qualified applicants based in any of the following areas: East Grinstead, Horsham, Haywards Heath, Royal Tunbridge Wells, and Guildford.
If you're ready to take on a challenging yet rewarding role that offers training, ongoing development, and leadership opportunities, apply now.
What you'll do:
You will be directly involved in the servicing, maintenance, and repair of commercial equipment across our customers' sites.
Key Responsibilities:
1. Daily diagnostic testing, troubleshooting, and repair of vehicle wash equipment (this will include bus, car, and HGV jet and roll-over washing facilities).
2. Commissioning of new equipment related to jet and roll-over washing facilities.
3. Maintain and enhance customer relationships.
4. Produce timely and accurate service reports.
5. Ensure all calls are attended promptly and within set SLA.
6. Ensure compliance with set HSSE guidelines.
Skills & Abilities Required for This Position: (Please note: training will be provided for the right candidate)
1. Mechanical/Electrical Engineering HNC/HND (or equivalent) and/or relevant experience.
2. Technical awareness, confident in the use of hand tools.
3. Previous customer service experience with good communication skills.
4. Flexible approach with the ability to work alone or as part of a team.
5. Comfortable working at height.
6. Understanding of PC hardware (networking and IT troubleshooting is a plus).
Diversity, Equity and Inclusion, our commitment:
TSG UK is an equal opportunity employer. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We recognise the value that a diverse and inclusive workforce brings, and we strongly encourage suitably qualified applicants from a wide range of backgrounds to join us at TSG UK.
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