Are you an enthusiastic individual with a professional outlook who thrives working in a busy team environment & dealing with the general public? If so, this opportunity could be for you.
Join our friendly team at Clockhouse Vets
The successful candidates will be required to assist in the day to day running of our practice. The majority of your shifts will be based at Clockhouse Veterinary Hospital in Stroud but some of your hours will take place at Clockhouse Vets in Nailsworth.
The role will include supporting the veterinary staff at busy times and providing the highest level of care to our clients and their pets. Primary responsibilities will include:
1. Greeting clients and their pets
2. Booking appointments
3. Handling telephone and email enquiries
4. Taking payments
The ideal candidates will be confident in verbal and written communication with a professional, friendly and caring approach along with a positive "can do" attitude.
Our ideal candidate
This will be a fast-paced role so we are looking for candidates who can multitask, are team players and can maintain their sense of humour at busy times. The ability to multi-task is a pre-requisite, as is empathy with pet owners. Previous experience working in a veterinary receptionist environment would be advantageous, but not essential. Proficient IT skills are a requirement.
Why join us?
Clockhouse Vets are a local friendly Small Animal Veterinary Practice based in the town of Stroud. Our team is committed to providing the best possible level of service to our clients and their pets, and also to supporting each other and the business.
Shift pattern
The successful applicants will be required to work approx. 30 hours a week between 8:00am-8:00pm Monday-Friday, and part of a rolling weekend rota, covering Saturday hours of 8:00am - 2:00pm. Time in lieu is provided for these shifts.
In addition to a competitive salary, you will benefit from:
* 6.6 Weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Pension scheme
* Discounted staff pet care
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