Post Brexit, there were a number of changes to the way Amazon and its inventory operated across the new UK-EU customs border. To enable seamless movement of inventory for sellers across this new customs border (hence preserving selection for customers), the Amazon Customs Clearance and Shipping Services was created in 2021. Initially started as a pilot, in a short time it has already scaled to 4K+ sellers, on track move over 75 million units of inventory across borders by 2025.
We are looking for a candidate with strong product experience to own the product development charter to scale this offering, in collaboration with dedicated team of 10+ engineers. We are building towards improving seller experience, speed of delivery, reducing costs while maintaining a high bar on accuracy and compliance.
The ideal candidate is detail-oriented, able to prioritize multiple deliverables, passionate about data and Seller Experience, and has excellent business acumen and business communication skills. They are excited about the positive impact our services can offer to Sellers and thrive in a fast-paced, growth-oriented and collaborative environment.
Key job responsibilities
1. Own the roadmap for improving the experience of using the product in seller central
2. Actively seek ways to improve product related process efficiencies and effectiveness
3. Actively drive data analysis and metrics to suggest improvement opportunities
4. Communicate updates on programs and metrics to senior leaders and stakeholders
5. Proactively identify gaps or blockers, propose solutions, and drive implementation across partner teams
BASIC QUALIFICATIONS
- BA or BS degree
- Basic SQL knowledge or data self-sufficiency for carrying out day to day jobs.
- Team orientation and willingness to roll up sleeves to solve dynamic challenges
- Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs
- Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders
- Ability to collaborate with and effectively influence remote teams in multiple time zones
PREFERRED QUALIFICATIONS
- Experience working cross-functionally with business stakeholders and software development teams
- Demonstrated ability to successfully influence stakeholders without formal authority, leading cross functional teams across business units.
- Proven ability to identify, analyze, and solve ambiguous problems, showing a track record of making business decisions using relevant data and insights.
- Demonstrated ability to manage multiple complex projects and competing priorities.
- Demonstrated track record of strong written and verbal communication to gain buy-in for product direction and crisply communicate product status updates.
- Organizational and presentation skills with the ability to successfully interact and influence across functions at all levels of an organization and with customers.
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