Returns Advisor
Castle Donnington
£Competitive Salary plus benefits
Your new Company:
Birlea is a leading furniture importer/wholesaler in the UK who have grown to be one of the largest companies in the furniture sector. Our teams search the world to bring home something a bit different. From traditional classics to the latest contemporary designs, we supply inspiring furniture that is of the highest quality as well as great value for money that we know your customers will love. As a family-run business with over 25 years’ experience we always listen and never lose sight of the things that matter.
Your new role:
The role would suit a person with an enquiring mind who can analyse limited data from multiple sources, work under their own guidance whilst liaising with colleagues from other departments, liaising with supply chain and communication with customers verbally and electronically. The role would also require the candidate to have good administrative skills to maintain current records, basic math's with an understanding of accounting procedures and experience in returns processes.
Your main duties will be:
1. Checking that the warehouse has received the return goods and separated them into good stock and damaged stock
2. Liaising with the warehouse operator daily
3. Logging and reporting accurately on all returns received in the warehouse
4. Creating returns orders when required
5. Investigating all returns and anomalies to ensure they are reported accurately
6. Providing weekly updates to other stakeholders
7. Being able to work well in a fast-paced, pressurised environment
8. Liaising with other departments during your investigations
9. Working well alone and using own initiative
Above is inclusive but not limited to the above tasks.
In Return:
So bet you're wondering what’s in it for you? Well, you will get the opportunity to work at the biggest upcoming furniture wholesalers in the UK, on a very £Competitive salary plus benefits. Furthermore, you will be given creative freedom in an exciting department, alongside working with a forward-thinking and likeminded team.
Benefits Included:
* Competitive salary
* 20 days holiday + 8 days bank holidays plus your birthday-day off
* Pension Scheme
* Healthcare Cashplan Scheme
* Free on-site parking
* Company Events
* WFH - Sorry, but this position requires you to work in our Head Office.
Experience/Skills Needed:
1. Possess good administrative skills including maintaining accurate records electronically
2. Concise communication with colleagues, customers, and supply chain both verbally and electronically
3. Ability to work independently within an agreed framework
4. Basic grounding in math's and an understanding of accounting procedures
5. Ability to analyse limited data from multiple sources and resolve discrepancies
6. Familiarity with multiple electronic web-based systems
7. Support planners with ensuring returns are planned as required
8. Motivated and driven attitude
9. Forward-thinking and always looking for process improvements
10. High attention to detail
11. Ability to work well under pressure
12. Effective time management
13. Excellent written and oral communication skills
What to do now:
If this position is something you think is right for you, apply now. Please submit your latest CV.
Job Types: Full-time, Permanent
Benefits:
* Additional leave
* Casual dress
* Company events
* Company pension
* Employee discount
* On-site parking
* Private medical insurance
Schedule:
* 8 hour shift
* Monday to Friday
Work Location: In person
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