At Intecrowd, we take AMS to a new level. Seen as more than a help desk, we strive to drive value to our clients by becoming a strategic partner to maximize the effectiveness of their systems. As an AMS Consultant, you will be responsible for providing functional and strategic support for our client’s Workday technology by delivering innovative ideas and effective solutions.
KEY EXPECTATIONS
* Specialize in the Advanced Compensation modules within the Workday HCM suite.
* Build and maintain excellent rapport with clients, providing functional and strategic support to maximize their Workday deployment.
* Manage multiple cases or projects, assess competing priorities, provide regular status reports to project managers, and ensure adherence to timelines, hours budgeted, and goals.
* Lead or coach others in gathering and documenting client business requirements, designing and configuring Workday solutions, demonstrating configurations, and assisting in testing.
* Analyze and resolve client issues, recommend solutions, and ensure client satisfaction.
* Assist in configuring and testing integrations between Workday and other systems, and support data conversion from legacy systems.
* Mentor new consultants, share expertise, and collaborate effectively on team-based projects. Foster a culture of continuous education.
* Suggest new approaches and tools to deploy Workday efficiently and effectively, staying updated with Workday certifications and qualifications.
DESIRED SKILLS AND EXPERIENCE
* Current Workday HCM Certification, with a focus on Advanced Compensation.
* 4+ years of Workday configuration and implementation experience, with prior consulting experience in Workday, SAP, Oracle, PeopleSoft, ADP, or similar applications
* Bachelor’s Degree or equivalent work experience.
* Excellent verbal and written communication skills, with the ability to manage client expectations and deliver exceptional customer service.
* Strong business analysis and requirements gathering abilities, with the capacity to learn technology quickly.
* Demonstrated experience in managing multiple projects and/or AMS cases simultaneously, with effective time management and organizational skills.
* Expected travel is approximately 15% or less, depending on project requirements.
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