The Team & Focus of the Role
At Fisher German, our customers and clients are at the heart of what we do. We have long-standing relationships with many of our clients through the generations (some up to 80+ years). This is due to the trust they have in us to deliver what we say we will on time.
We're looking for an organised individual who will be assisting team members in launching new property sales and ensuring the right buyers see the properties. The candidate will prioritise customer service and be a genuine team player looking to work within a collaborative and dedicated team.
The core purpose of this role is to promote and subsequently sell properties for our clients, whilst building and maintaining a close relationship with both clients and those we sell to. This role will be based in Worcester as part of a regional hub of three offices that work closely together.
The role will be full time (37.5 hours, Mon-Fri) and you would be required to work on a Saturday rota (1 in 3 rotation). Due to the nature of the role, we would require this individual to be fully office-based for the first few months (not including being on-site with clients).
In return, beyond your base salary, you will be included in:
1. A discretionary bonus scheme
2. Commission scheme
3. A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Year's Eve
4. Enhanced maternity, paternity, adoption, and shared parental leave
5. An online money-saving portal and access to a 24/7 mental health & wellbeing service
6. Volunteering Leave equating to 2 days per year (pro rata if you're part-time)
Duties will include:
1. Registering and managing purchasers
2. Viewings coordination
3. Viewings follow-up
4. Sales preparation and coordination
5. Assisting in the delivery of marketing initiatives
6. Database management
7. Providing exceptional customer service both face to face and over the phone
The successful candidate should have:
1. Previous estate agency experience is beneficial but not essential; the applicant must be determined to work and succeed in a property sales role
2. Be service-oriented and a natural salesperson
3. Clear and professional communication skills with both great written and verbal communication
4. Strong organisational, planning, and problem-solving skills
5. Great attention to detail
6. A results-driven approach
7. A full driving licence
Why Fisher German?
Our agency division is one part of Fisher German, a multi-disciplinary firm which offers a broad range of services to its clients. We operate across the UK advising and managing a range of client portfolios with national visibility across all six property market sectors: rural, commercial, development, residential, infrastructure services, and sustainable energy. This puts us in the rare position of being able to provide a broad range of services to help support our clients through the preparation of properties for marketing and overcoming any hurdles during the entire process to best meet our clients' sales objectives.
We have increased our market share exponentially over the past 10 years and are focused on increasing this further whilst operating a profitable business which rewards hardworking team players who make key contributions to the team's targets.
The firm can trace its origins back to 1830 and is now one of the largest multi-disciplinary firms in the country. However, whilst Fisher German operates nationally, we strive to combine the advantages this offers with our ability to provide first-class, local and regional knowledge and expertise to our clients.
Across our office network, we offer a hybrid working approach, where appropriate, and we work with our colleagues to structure their working week to provide the greatest efficiency whilst maintaining a high standard of customer service. Some days you might be in the office enjoying a collaborative team day or out on the road attending viewings, valuations, and client meetings, whilst on other days, you may be home-based whilst remaining highly connected and involved in providing front-line services, largely thanks to our social and digitally connected workforce.
What's not to love? We work hard and strive to exceed client expectations, but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch.
Bring Yourself to Work
It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
#J-18808-Ljbffr