We have a great opportunity for Customer Relationship Management Manager to join our established client based in Henley-On-Thames on a permanent basis.
Our client are a global manufacturer within the Food & Beverage sector who are a market innovator, who offer a progressive and rewarding opportunity. So if you're looking for a new challenge in a growing company with fantastic benefits and culture to match - then please apply!!
What's in it for you:
* Private Medical
* Private Dental
* Bonus Scheme
* Enhanced Pension
* Life Assurance
* 25 days holiday with the option to buy more!
* Well-being Events
* High-Street Discounts
Responsibilities:
* Develop effective, collaborative relationships with customers to agree on their data and support requirements.
* Work with the customer and Demand Planning and Commercial to develop collaborative forecasting ensuring future high levels of service
* Regularly liaise with planning and logistics teams to keep abreast of current situations and drive accountability on service
* Service and availability reporting and analysis (against targets) sharing insights to seek service improvements. Analysing Customer, internal and 3rd party vendor systems.
* Work cross functionally across all internal departments, remotely, at the Factory and Office locations.
Experience Required:
In order to achieve the top salary you must have the following experience:
* Ideally, minimum of 2 years’ experience, preferably within a comparable industry/role
* Experience of customer facing role.
* Experience of sales order processing .
* Great attention to detail.
* Intermediate Excel skills.
* Be a great communicator and manage stakeholders both internally and externally.