Dochas Carer's Centre supports unpaid adult carers across Mid Argyll, Kintyre, Islay and Jura (MAKI). We are currently looking for Manager to oversee the service.
25 hours pw, £20.91 per hr £27,183 pa
Direct Reports – 2 Admin staff, Lead Counsellor, Team Leader of support staff
Line Management: The Manager reports to the Chair who is accountable to the Board of Trustees. The Manager meets monthly with the Chair.
Our mission
“We invest in unpaid carers, recognising and supporting carers’ value and their right to a fulfilling life.”
Dochas supports unpaid Carers; we find (identify through self-referral, referrals from Public and Third sector) Carers and help make a positive difference in their lives. Dochas supports many unpaid Carers through the work of 6 support workers, 2 administrators, 1 befriending co-ordinator, 1 lead counsellor, 1 group worker and a team of counsellors, volunteers, a Manager and a Board of Trustees; all the staff are part time.
Services from Dochas are available across Mid Argyll, Kintyre and the Islands (Islay, Jura, Gigha) known locally as the MAKI area. The population is 19,911 representing around 23% of the total population of Argyll & Bute; the Dochas is regularly in contact with around 270 carers.
Our values
* Confidential – we provide a safe space for carers to talk about their caring role. We provide privacy, honesty and supportive relationships
* Compassionate – we care, we listen, we are kind, we provide understanding through some staff’s lived experience
* Non- judgemental – we view each carer as an individual and are person centred in what we do
* Courageous – we advocate for carers with the difficulties they face and will support them in the battles ahead. We build carer confidence
* Respectful – We do this through listening, being there, reducing isolation, bringing people together. We respond to peoples’ needs quickly and flexibly. We are reliable
* Supportive – we support each other in the same way as we support carers.
Community focus – we understand the community we work in and work alongside partner agencies
Summary
Working across MAKI but largely based in Mid Argyll, the job of the Manager is:
1. Operational management of centre.
a. Review day to day use of centre.
b. Plan and coordinate events for the centre working with the support staff and team leader.
c. Plan training, supervisory meetings and development for direct reports.
d. Hold 6 staff meetings annually of entire Dochas team and monthly meetings with admin staff.
2. Attend the monthly Management Committee of the Board and the quarterly Finance committee.
a. Where possible attend the quarterly staffing and HR committee and the four Board meetings each year.
b. Attend regular meetings with other carer centre managers and with contract negotiators at HSCP and Argyll & Bute Council.
c. Build and maintain contact with national local bodies.
3. Develop annual funding plan with Treasurer and Board.
a. Make funding applications to support the work of the service.
b. Work with Treasurer and admin staff to manage the finances and budgets of the overall service and report appropriately.
4. Annually review strategic plan and extend for future.
a. Manage all compliance issues and ensure that risk register, H&S work etc is up to date
b. Review and update policies and procedures.
5. Counselling services, conduct supervision and appraisal meetings with the Lead Counsellor.
a. Manage the Counselling budget with the Lead Counsellor and ensure reporting is accurate and available to Board.
Management
1. Provide a clear vision and leadership for local volunteers and sessional workers
2. Ensure good practice in all elements of the Human Resources function, including recruitment, selection and training of all Dochas Team
3. Ensure that all activities provided take place in an appropriate, respectful manner
4. Manage the project and local volunteers in accordance with centre policies and procedures and in compliance with the service level agreements of the funding agencies
Responsibilities
1. Ensure that the service remains carer focused
2. Ensure alliances are developed and maintained with the range of local, voluntary, statutory and private sector providers
3. Ensure carers have a voice on issues affecting them
4. Represent, advocate for and promote interests of carers in planning and decision-making bodies
5. Ensure all Dochas systems and procedures are maintained to a high level of quality and ensure all staff receive appropriate training
Finance and income
1. To identify means of income generation for the project
2. To draw up and submit funding applications in conjunction with the Board
3. Working with the Treasurer produce budgets, budgetary control and financial monitoring in consultation with the Board
Other duties
1. To ensure that at all times the post-holder and staff, fully comply with equal opportunities policies in all aspects of human resource activity and in the provision of services
2. To undertake any other duties commensurate with the post-holder’s responsibility
Ideal Candidate: We're looking for a compassionate individual eager to make a positive impact. The ideal candidates will possess:
* A degree or equivalent experience in community development, volunteer management, or a related field
* Strong interpersonal and communication skills (both written and verbal)
* Excellent organisational and time management abilities
* Empathy, patience, and a genuine dedication to helping others
* Ability to use a range of digital systems
Closing Date: Wed 19th February
Interview date: Wed 26th February
Please apply below.
If you would like to discuss this opportunity further, please contact Margaret Jacobsen, Board Chair on 07833 177862