Description
About the Role
As a Hotel Nights Security team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure overnight throughout their stay at Butlin's.
Good communication is vital together with a fair approach to resolving any problems that may occur. Whilst on shift working and patrolling the grounds or speaking with guests and team; the purpose of the role remains the same: our guests' safety is your main priority.
You will carry out regular patrols of both internal and external area of your designated Hotel and maintain a safe and secure environment with a customer focused approach at all times. You will be based predominately in a Hotel and support the wider night time Resort Safety team across the resort should it be required. You may carry out first aid assistance to team and guests and work in accordance to Butlin's, SIA and local licensing laws if working in our licensed venues.
Typical working hours: Working 4 night shifts per week covering 8pm - 8am over 40 hours per week this qualified role is permanent and is paid fortnightly. Live in accommodation may be available if relocating to the area.
About You
You should have a hands on approach to work with an ability to work well under pressure whilst maintaining a positive ‘people person’ attitude. You should enjoy working in a team with common goals and be passionate about delivering exceptional customer service as well as confident to work on your own initiative when necessary.
An SIA Door Supervisor licence is essential.
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!