We are currently seeking a Handover Experience Partner to work within our flagship dealership in Stockport.
This is a full time position of 40 hours with a salary of £24,232 plus bonus.
Benefits:
Colleague Referral Scheme (£500 - £1000)
• A range of Mercedes Benz training and leadership programmes
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform and PPE provided
You will be:
1. Responsible for delivering a great customer handover experience from point of sale to customer collection
2. Liaising with customers with progress reports
3. Ensuring all correct documentation is available for a seamless handover.
4. You will be an expert in designing the customer journey.
5. You will have:
6. Creative experience of delivering outstanding customer services.
7. A natural affinity for building relationships with new customers and visitors.
8. A great knowledge of the Mercedes Benz products to ensure that the customer has a full understanding of their vehicle and its systems.
9. You will make our customer experience the best that it can possibly be ensuring we have 100% customer satisfaction.
Are you interested in joining a fun loving, passionate, spirited team and you feel up to the challenge, we are looking for you APPLY TODAY!